Boiler equipment of the Czech company Mora Top has long gained popularity among Russian users. Usage quality materials combined with modern technological solutions makes Mora equipment easy to operate and safe to operate.

The company offers a wide range of products: wall-mounted gas and electric boilers, flow gas water heaters, floor cast-iron boilers, various models water heaters. And if for buyers this fact is an undoubted advantage, then for specialists of service and repair services it is a serious burden. Big the lineup Mora equipment requires knowledge of the specifics of each line: individual features of technological schemes, nuances of connections, subtleties of service and equipment. In addition to deep knowledge repair of Mora TOP boilers requires modern equipment and the availability of suitable spare parts.

The E-Tech service center will provide high-quality repair and maintenance of any Mora boilers. Our center is part of the E-Tech group of companies, which provides services for the creation of various communications and the sale of climate and heating equipment. Therefore, our masters can perform the whole range of activities: from design to repair and maintenance of systems of any complexity.

Czech-made wall and floor gas boilers are characterized by an excellent price-quality ratio. They are reliable, efficient and safe. Their distinguishing ability is stability when working in Russian operating conditions. They continue to produce heat steadily as the pressure drops. In order for your gas boiler Mora TOP to delight you with warmth and hot water- do not forget about its regular service in a specialized center.

Features of some models of boilers and possible malfunctions:

• Meteor wall-mounted gas boilers are equipped with a high-performance copper heat exchanger that is resistant to corrosion. With low water quality or insufficient water treatment, deposits may form on it, reducing the boiler output. Our service technician recommends that the work surfaces be inspected and cleaned at least once a year. Another caveat - you should not build cast iron radiators into the heating system.
• The range of wall-mounted gas boilers Sirius has the function of automatically adapting fuel consumption to current needs. Modern electronic "stuffing" requires absolute accuracy of installation and configuration. Otherwise, your boiler will consume more gas than required.

We offer comprehensive service and repair of gas boilers Mora TOP. It includes diagnostics; service; replacement, if necessary, of parts and assemblies; correction of installation errors; commissioning and other necessary activities. Here you can order both one-time assistance and long-term maintenance of wall-mounted gas boilers Titan, Sirius, Meteor, Meteor Plus; floor gas boilers with atmospheric burner SA.

Wall-mounted hot water electric boilers Electra Comfort and Electra Light will delight their owners with efficiency and ease of operation. Like all heating devices of this type, they are silent and absolutely environmentally friendly. But still, sometimes the repair of Mora TOP electric boilers is necessary for the smooth operation of heating equipment.

Service of electric boilers Mora TOP will allow you to maintain their high performance for the entire period of operation. You can get from us professional services according to the most favorable prices. In addition, we guarantee their quality and efficiency.

We use an integrated approach to the repair of electric boilers Mora TOP

• Accurate diagnosis allows you to quickly carry out all troubleshooting work and make sure that the problem does not occur in the future.
• Use only original spare parts and Supplies guarantees absolute consistency of all elements of the system.
• Final audio-adjustment activities provide efficient work all components, including automation.

This approach ensures the stability of the equipment on long years and maximum security for users.

Our masters go to the place of repair and service in official vehicles equipped with modern equipment and a stock of required spare parts. In most cases, the work will be completed on the first site visit. If the breakdown requires more serious measures, they will be carried out at our repair base.

We are authorized to work with equipment from all leading manufacturers. E-Tech masters have required approvals and certificates for maintenance of liquid fuel, gas, solid fuel and electric heating boilers. For more than ten years we have been helping to keep warm and comfortable in the homes of our clients. We appreciate your trust and do our best to keep you with us for years to come.

Our company offers its services for the urgent repair of boilers for equipment located throughout Moscow and the Moscow region. We carry out troubleshooting professionally, quickly, efficiently, at affordable prices, with a guarantee. AIS company currently has more than 10 years of experience in repairing boilers and can offer not only simple boiler repairs, but also annual maintenance and repair of breakdowns of any complexity.

Our engineers and craftsmen have a wealth of knowledge and skills, as well as professional tools without which it is impossible to repair boilers professionally.

We offer boiler repairs:

Specialists the highest class with vast experience;
- Handling your call regarding boiler repair in the shortest time;
- You will immediately find out by phone the price for ongoing repairs; we answer openly honestly from the very beginning;
- Quick departure for the repair of boilers in Moscow and throughout the Moscow region;
- Troubleshooting is carried out using only professional tools;
- Repair of boilers is carried out using original spare parts;
- Repair of the boiler is carried out necessarily with a subsequent guarantee for the work done, spare parts.

The specialists of our service center will repair any malfunctions, for them there are no difficult tasks that cannot be solved.

The professionals of our company will repair the boiler as quickly as possible, by 90% in one visit.

Common causes of malfunction leading to boiler repair:

The installation of the heating system was carried out unprofessionally, not observing the conditions;
- non-compliance with the manufacturer's recommendations for the operation of heating equipment;
- the necessary technical manipulations are not carried out after-sales service, which must be carried out annually;
- no additional protective equipment is used, such as a voltage stabilizer.

Common malfunctions and boiler repairs:

The flame in the burner goes out when the unit starts;

A lot of soot is formed;

Loud claps are heard during the operation of the equipment;

The boiler does not turn on and does not respond to the reset button;

Constant drop in pressure heating system.

If you have problems with the operation of boiler equipment Call us, the masters of our company will come to you urgently in order to repair heating boilers of any manufacturer in the shortest possible time. Specialists constantly improve their knowledge and increase their experience by leaving for the repair of heating boilers of any degree of complexity.

AIS always strives for fruitful cooperation with its customers. Personal approach to each client, discounts, well-executed hard work, job guarantees.

Czech-made water heating and heating equipment Mora brings warmth and comfort to the homes of many users. The devices are designed for long term operation, during which breakdowns may occur. The gas boiler "Mora" is prone to malfunctions, so we will indicate the typical problems of the brand. You will learn how to deal with breakdowns on your own.

Operation features

A wide range of models allows even the most demanding customer to choose the equipment to taste. "Mora" represents wall-mounted, cast-iron boilers, powered by gas, electricity, combined, indirect heating.

Let us dwell on gas single-circuit and double-circuit boilers. Mora Top presented in three variations:

• Line "Meteor". These are double boilers. flow type. The removal of combustion products is carried out forcibly, as well as the injection of combustion air. Models are equipped with a burner with a modulated flame.

• Series "Titan". Plain open camera combustion. A chimney is required. Installed security sensors. Built-in "Antifreeze" mode: when the temperature drops to +5 degrees, heating is activated.

• Sirius line. This is a complex technique. Here you will find single-circuit and double-circuit models, with an open and closed chamber. They consume electricity economically - no more than 1–2 kW.

In the event of a malfunction, an error code appears on the Mora Top display. Its value indicates the cause of the failure.

Mora gas boiler error codes

If you notice a code on the display, restart the equipment. Did the symbols light up on the screen again? Then start looking for the reasons for their appearance.

Fault code	Meaning	Reason for the appearance	Self repair
E0	The technique doesn't work.	No gas supply. The burner does not work. The pump is not working.	Open the gas valve all the way. Inspect the burner and its jets for blockage. Clean them with a brush. Run diagnostics circulation pump. Replace element if damaged.
E1	The boiler is not functioning. The switch does not close.	Not enough water in the system: The heating filter is clogged. The circulation pump is broken. Incorrect pump adjustment. Accumulation of air in pipes. Switch defective. Wiring problems.	What to do: Clear filter. Set pump to position 2 or 3. Repair. Bleed air from the system using valves. Restart the product with the ON/OFF button. Check wiring and replace switch.
Error E2	Extinguishing the burner.	Problems with gas fittings, violation of supply. Burner blockage. Broken (displaced) ignition electrode. The transformer has failed. Weakened contacts. Wrong network connection. Thrust sensor operation or its malfunction. Boiler shutdown due to overheating.	Twist gas cock. Then press RESET. Diagnose and clean/replace: Burners. Cleaning from soot and soot. electrode. Install the part in place (3-4 mm from the burner). Ignition transformer. Pull contacts. Plugs in socket. Reverse its location. Traction sensor. Inspect and clean the chimney. Thermostat, its circuit and contacts.
E3	The thermostat is open. Appliances do not work on hot water and heating.	Incorrect operation of the heating temperature sensor.	Monitoring the condition of the sensor wiring. Its connections to the control board. Installation of a working element
E4	The DHW temperature sensor contacts are open.		Actions are similar to E3.
E5	Problems with the security module.	Overheating of the device. Defective emergency thermostat. Chimney flue blockage. Pressure switch failure. Violation of the tube connecting the pressure switch and the fan. Failure of the fan to perform its functions.	Diagnostics of the thermostat, its circuit to the control unit. Cleaning the chimney. Installing a new switch, repairing the circuit, tightening the contacts. Checking and replacing the tube. Diagnostics of fan parts: motor, wheel bearing, its wiring to the main module.

The Mora Electra models are characterized by the following codes:

• 01 - pressure reduction.
• 02 - the system is overheating.
• 03 - reserve.
• 04 - the thermostat is faulty.
• 05 - EEPROM memory block does not work correctly.
• 06 - RAM+RTC memory failure.
• 07 - problems with management.

These problems are corrected by checking and repairing the components. There are other errors that indicate minor malfunctions:

• 08 - the boiler is operating normally, everything is fine.
• 09 - DHW temperature sensor is out of order.
• 10 - External thermometer has failed.
• 11 - the cascade line is broken.
• 12 - the modem gives a bad signal.
• 13 - the insulation of the heaters is damaged.

In case of minor breakdowns of Mora Proxima and other models, the ALM LED diode blinks on the panel at a frequency of 1 Hz. At the same time, the technique works, but with failures.

Serious faults are indicated by the permanent illumination of the yellow LED ALM. The heater does not work, all functions are disabled.

Other problems

During operation, there are malfunctions that are not displayed on the display; you will not find their description in the instructions. Therefore, we will tell you what to do in such a situation:

• The control LED does not light up on the panel whether. Make sure the part is receiving electricity. Install a working light bulb or switch.
• The heater does not start. The ignition electrode does not work, the circuit is broken. Check tightness of contacts between electrode and VN output. If you hear sparking sounds when starting, you need to check the connection with the ignition and ground wire.
• The burner works 50 seconds. Fuel supply problems. Diagnose the valve, remove the accumulated air.
• The burner lights up and goes out. At the same time, "unlock" is lit. The diameter of the nozzles does not match the instructions. The gas supply is shut off. Clean or install new nozzles.
• Relief valve prevents starting j. The diode lights up on the panel ( insufficient heating). Add water to the system.
• Not DHW heating . Three-way valve broken. Replace it.
• There is no heating in the boiler, which is connected to the boiler. Adjust the temperature, diagnose the temperature sensor, replace if there is a malfunction.
• Smoke fuse blocking. Clean the chimney channel (sometimes gusts of wind interfere with normal operation). Remove the fuse lock by holding the TS button of the network module.

Wall gas flow heating boilers MORA are designed for space heating with heat losses up to 18 or 23 kW.

Standard boilers are used for space heating and can also be adapted to heat domestic water in an attached storage water heater.

Combined boilers serve both for heating and for heating domestic water.

The removal of combustion products in boilers of this type is carried out into the chimney or with the help of a fan ("Turbo")

		Combined boilers				Standard boilers
Boilers with combustion products removal	down the chimney
	"turbo" - version C 12

Boiler installation. Commissioning

During installation, commissioning and maintenance of the boiler, it is necessary to observe certain rules established by state standards and the requirements of the manufacturer. The user must carefully study the "Operation Manual", "Warranty Card" and further be guided by the rules set forth in them.

Installation

For installation of the boiler, as well as for its further safe and economical operation, it is necessary to have a qualified project for the entire heating system. The boiler may only be installed by a specialized service organization authorized by the manufacturer. Only the type of gas that is indicated on the type plate of the product can be used for the operation of the boiler. The installed and assembled boiler must not be moved to a new location. The boiler must be installed in such a way that the socket for the electrical connection of the boiler is located in an accessible place. If it is necessary to intervene in the operation of the boiler, it is imperative to pull out the plug from the mains socket. The boiler is designed to be mounted on a wall made of non-combustible material. On the boiler itself and at a distance of 100 mm from it there should not be objects made of combustible materials.

Main dimensions

MORA 5118, 5122

MORA 5120, 5121, 5124, 5125

MORA 5119, 5123

Commissioning

The commissioning of the boiler can only be performed by a specialized service organization authorized by the manufacturer, which has a permit (license) from the relevant State Supervision Services.

When putting the boiler into operation, a specialist of an authorized service organization is obliged to carry out the following:

check tightness of connections

to adjust the boiler (if necessary)

control all functions of the boiler

familiarize the User with the rules for servicing the boiler and caring for it

notify the User of the need to comply safe distances from the boiler to walls made of combustible material and how to protect them

Description of the boiler

Heating - with attached room thermostat

The boiler will start working when it receives a signal from the room thermostat to reduce the temperature in the heated rooms.
After receiving the signal, the pump accelerates, and the gas valve opens the gas flow to the main burner. Heating water flows from the pump to the heat exchanger, where it is heated and then enters the heating system.
Temperature heating water registered by the heating water temperature sensor. Heating of heating water continues until the boiler is turned off when the desired (set) temperature in the heated premises is reached.
Thus, the process is repeated as long as the boiler is connected to the mains.
The heating water temperature is set to the maximum value.

Heating - without room thermostat

The pump runs constantly. The operation of the boiler is controlled by the control and regulation unit in accordance with the temperature of the heating water set by the user with the control knob on the boiler panel

Domestic hot water heating (combined boilers)

Domestic hot water heating has priority over heating water heating.
The flow of water through the domestic water flow fuse will introduce the boiler into the process of heating domestic water when the 3-way control valve changes the direction of heating water flow, and it will pass through the secondary heat exchanger, and from there back to the pump. From heated heating water to secondary heat exchanger domestic water is heated.
After the end of the selection of warm utility water, the boiler will automatically switch to the heating process.

Domestic hot water heating (standard boilers)

Boilers designed for heating can also be used to heat domestic water in the MORA storage water heater. The storage water heater is connected to the heating system, domestic water is heated by warm heating water ("WATER-WATER" system).
When installing the boiler together with a storage water heater, it is necessary to use a three-way valve with an internal microswitch, as well as room thermostat- These items are available upon request.

Security systems

The safe operation of the boiler is ensured by the following elements:

Heating and utility water flow sensors- they will not allow ignition of the main burner with insufficient water flow.

Emergency thermostat- closes the gas supply to the boiler when the maximum allowable water temperature in the heat exchanger is exceeded.

Backdraft fuse (boilers with flue gas discharge into the chimney)
If contamination occurs chimneys(even partial), which will contribute to the entry (leakage) of combustion products into the room, the backdraft fuse will register an increase in the temperature of the surrounding space and cause the gas supply to the main burner to be closed.
The boiler can be put back into operation by re-igniting the pilot burner only after the fuse has cooled down, i.e. after approximately 10 minutes.

Pressure switch (boilers with exhaust gases "TURBO")
If there is a blockage of the pipes for the removal of combustion products (even partial), or the combustion of fuel worsens (it will be below the established norm) due to a decrease in the fan speed (voltage drop in the mains), or the fan does not work, the boiler will not turn on thanks to the pressure switch, so that combustion products do not accumulate in closed chamber combustion.

The backdraft safety device or the pressure switch must always function during boiler operation and must not be affected by anything (eg change of position).
If the backdraft safety device or pressure switch trips again, contact an authorized service organization for troubleshooting and a functional test.

Boiler operation

Control Panel

The control panel in the boilers MORA 5118, 5120, 5121,5122, 5124, 5125 is located in the lower part of the boiler behind the casing and will be accessible if the casing is lifted up by approximately 100 mm.

"ON/OFF" button
When you press the "ON/OFF" button, the boiler turns on or off. When the boiler is turned on, the button will glow.

Heating water temperature adjustment knob
Designed to set the required heating water temperature in the range from 30 to 80°C. If the room thermostat is operating, the heating water temperature is set to the maximum value.

Mode switch "SUMMER-WINTER" (installed only on combined boilers)
When the switch is set to the "WINTER" position, the boiler is prepared for operation - heating heating water or utility water.
When the switch is set to the "SUMMER" position, the boiler is ready only for the process of heating domestic water. This mode is used mainly in the summer, when there is no need to heat the premises.

Thermometer
Shows the temperature of the heating water at the outlet of the boiler.

For boilers MORA 5119 and 5123
- the thermometer is installed on the boiler casing
- the "ON/OFF" button and the heating water adjustment button are on the left, under the boiler

Preparing the boiler for work

When preparing the boiler for operation, the following must be done:

check the water pressure in the heating system

open the inlets and outlets of heating water (or utility water) - (valves under the boiler)

open the gas supply to the boiler

A qualified specialist of an authorized service organization, when putting the boiler into operation, must:

Check pump mode - must be set to stage 3.

Start the boiler according to the instructions

Check pilot burner flame

Extinguish the flame of the pilot burner - after 5-7 seconds the main burner should go out

After the pilot burner has gone out, check the response time solenoid valve in gas fittings - after 40-50 seconds a characteristic click should be heard.

Check the function of switching the boiler to reduced power

Carry out burner control:
check the main burner, the flame should only be near the outlets,
check the stability of the flame along the entire length of the burner plates.

Boiler start

The boiler is completely automatic device. The main burner is ignited automatically by the signal from the boiler automation from the pilot burner, which is constantly on. The pilot burner is manually ignited. As additional equipment piezo ignition can be installed on the boiler.

Boiler ignition sequence

set the gas valve control knob (located under the boiler casing) to the position "ignition of the pilot burner". Keeping the knob pressed in this position, manually ignite the pilot burner (in the presence of an additionally installed piezo ignition, press the piezo ignition button several times until the pilot burner ignites);

after ignition of the pilot burner, continue to hold the gas valve button (approximately 5-7 seconds). Then release and make sure that the pilot burner burns steadily;

switch the gas valve handle to the operating mode. The boiler is ready for operation;

turn on the "ON / OFF" button - the button will light up. In the "Winter" mode, the main burner will light up, in the "Summer" mode, the boiler will start to work in case of hot water analysis.

Boiler decommissioning

long term
Long-term decommissioning of the boiler is carried out during maintenance and repair:

unplug the power cord from the socket

close the gas and water supply valves

short term

move the ON / OFF button to the "OFF" position

leave the power cord plug in the socket

leave gas and water supply valves open

Prevention. Maintenance. Boiler Operation Safety

Before starting operation, the User is obliged to carefully and thoroughly study the "Operation Manual.

Any manipulations and operations with the boiler that do not meet the requirements of the "Operating Manual" are unacceptable.

Installation, commissioning, preventive inspections and troubleshooting must be carried out only by trained specialists of a service organization authorized by the manufacturer, having the necessary state approvals and licenses. Information about all manipulations and operations with the boiler must be entered in the "Warranty Card".

During operation, the User must periodically monitor its operation.

MORA gas boilers must not be used for purposes other than those specified in the "Operating Instructions".

The boiler must be turned off if work is being carried out in the room where it is installed, which can change the environment (for example, work with paints, adhesives, etc.). The boiler can be turned on and used only after such work has been completed and the room has been thoroughly ventilated.

The device and internal design, which the Czech gas boilers Mora Top have, made it possible to create heating equipment new generation, optimally corresponding to European and domestic standards.

In the line of the manufacturer Mora, mounted and floor-standing units have found a place, differing in different technical specifications, principle of operation and performance.

Description and characteristics of attachments

Single-circuit and double-circuit wall-mounted Czech gas boilers Mora Top have three basic modifications:

Mora Top single-circuit and double-circuit gas wall-mounted heating boiler has a built-in programmer, a block with which you can set work program a few days ahead.

Overview of floor standing boilers Mora

Mora Top floor gas heating boilers are presented in more than ten modifications, the main difference of which is the type of burner and combustion chamber used.

To increase performance and heat transfer, it is recommended to use antifreeze. Heat exchanger and internal organization are designed taking into account the use of this liquid as a heat carrier.

As practice shows, the Czech water-heating non-volatile floor flowing gas heating boiler Mora Top is optimal solution for heating country houses. The absence of complex automation, electricity-dependent units, high performance - all this distinguishes the equipment of this series.

Carrying out installation work

Mora gas appliances are designed in such a way that installation and maintenance of boilers are as simple and easy as possible. All volatile models have a self-diagnosis function. Information about all violations is displayed on the LCD. The boilers are equipped with Mora equipment. As a result, automation, burner and other components provide stable and long-term operation.

Commissioning and adjustment of the boiler is carried out as follows:

• Volatile boilers are included in the network. The self-diagnosis function starts automatically. The controller checks the presence of pressure in the heating system and the gas pipeline. When deviations are found, a signal is output as a digital value. After troubleshooting, the boiler starts up.
• Non-volatile units do not have the function of self-diagnosis, automatic ignition of the flame, etc. Therefore, before starting up and putting the equipment into operation, the company representative must make sure that all recommendations regarding installation are observed. It is mandatory to install a water treatment system and a security group, you may need to connect expansion tank and circulation pump.

Czech gas boilers Mora generally start up without difficulty, but there are exceptions, mainly related to violations of transportation or installation.

One of the common faults double-circuit boiler is a thermocouple failure. After replacement, the performance of the equipment is fully restored.

Why it is worth buying a Mora brand boiler

Mora's boilers have something that other manufacturers often miss - an understanding of the complexities and peculiarities of working in domestic conditions. A potential buyer is also attracted by the possibility of choosing a suitable model.

A huge model range is presented: from 15 to 750 kW. Can be selected completely automatic installation and a classic boiler without complex automation. Simple Rules exploitation also ensure the popularity of the Czech Mora models.