Sign In Failed - Failed to contact google servers: what to do? Why can't I enter the play market. We fix the error: "You need to sign in to your Google account." How to log into your Google account in the Play Market

Many owners of modern Androids complain about problems with account activation after a "hard reset" or flashing. So, the phone writes that "The default settings have been restored to the device." And if you try to enter a password, you will receive a notification “Could not sign in to your account due to an unknown error. Please try again in 24 hours." In most cases, this applies to models where Android Lollipop and higher are installed. Today we will tell you what to do in this case and how to quickly bypass the blocking.

Cause of unknown error

The reason for the message is the “Google FRP Lock” function used in the latest versions of Android. This is a protection mechanism designed to protect the owner's data and the phone itself from theft. Thus, the smartphone remains protected even in the event of a complete reset of all settings. After the reset or firmware, you must specify the previously linked account and enter the password for it. According to the developers, such a mechanism does not allow attackers to obtain the owner's data after returning to its original state.

Since a hard reset is often done before and after selling a used phone, the problem remains relevant. Google representatives say that FRP-Lock is valid for up to three days from the moment it is turned on, but, alas, protection is not always turned off after the period has elapsed.

Despite the improvement protective system, the blocker is already obsolete and experienced users will bypass it without problems. As practice shows, it is the owners of the device who have the greatest difficulties in bypassing protection.

How to prevent blocking in the future

As a rule, for the first time they learn about the problem when the blocking has already occurred. However, you need to know how to avoid blocking so as not to step on the rake twice.

Firstly, if you have made a hard reset on your phone, then it is not recommended to change the password for the account. Many, after incorrect input, immediately rush to the browser, where they change the password from the account. This will cause the lock to turn on with almost 100% probability.
Secondly, to avoid blocking, you must always unlink your Google account, which is located in the settings menu, before performing a reset.

Bypass FRP-Lock

If you don’t have time to wait three days or you don’t want to pay decent money for unlocking at a service center, then you can try to disable the phone binding yourself, that is, delete your Google account from Android.

What you will need to do:

First of all, we need to access the "Settings" menu.
In the "Security" menu, disable all activated functions.
In the "Restore and Reset" menu, reset DRM licenses.
In the same menu, perform "Reset settings".
Wait for execution.

So, now we know what needs to be done and where, but how to get to the “Settings” menu on a locked phone? The use of custom firmware, launchers, as well as shells supplied with the main operating system greatly change the functionality of the device. Next, the standard options will be considered, but they do not work on all models.

No. 1 Using a flash drive or SD card

For these purposes, you can use standard memory cards for phones, but if the device does not have a slot for them, then an OTG cable and a traditional flash drive of any size can help.

Procedure:

Turn on phone.
Connect storage. Remember that the phone can recognize the flash drive for up to 1 hour.
In the window that appears, select "OK", after which the transition to the storage settings will take place.
Select "Application Data", select "All" and find "Settings".
At the bottom of the window that opens, select "Launch".
Well, then everything is standard.

If you have the opportunity to insert a regular micro SD without disconnecting, then you can connect it. How it looks like in practice, you can find out here:

#2 Using a SIM card

This method assumes that the machine can be reached.

Procedure.

Insert the SIM card into the switched off device and turn it on. Wait for the network to appear.
Call this sim.
During a call, choose to add a call, and end the call. We are left with a menu with a numeric keypad.
Dial the combination *#*#4636#*#*.
In the advanced settings window, press the "Back" arrow, which will lead to the desired menu.

This decision is relevant only in rare cases.

#3 Via virtual keyboard

In this case, a lot depends on the keyboard being used. In this regard, the input to its setting is quite diverse.

Procedure.

When choosing available WiFi networks click on the password field to bring up the keyboard.
Call up the keyboard settings menu.
In the additional menu, which is hidden under the icon of three dots in the upper right corner, select "Help / Feedback".
Press the button "Recent applications" (square).
Find the search string, and if it is not there, then in the third step go to any other window.
In the search bar, type the word: Settings. Select the appropriate menu from the drop-down menu.

The methods described above are universal, but do not always help out in case of blocking "Failed to log into the account due to an unknown error." If they did not help, then you will have to look for a solution suitable for a particular device. Experienced users can use various tools to unlock the lock. One of these methods is described in the video tutorial below. I note right away that the described option is only suitable for MTK processors.

Play market- online store for all tablets and phones running on the Android operating system. Thanks to it, you can install applications and games, buy and download movies, books, music and other entertainment items. On all devices, the Play Market program is installed on the Android device by default, but if for some reason it is not on your phone or tablet, then you can download, install, update and configure it yourself, and after following these procedures, start using or delete. But first you need to register with Google.

How to download and install the Play Market

The only way to install the Play Market is to download the installation file of the program from one of the trusted sites and open it. For example, following this link -

http://superandroid.mobi/programmy-na-android/342-google-play-market.html , you can find the Play Market version for your firmware version, and this is very important, because if you install the wrong version, then the application may not work correctly.

Downloading the installation file

Having opened the installation file on your device, which should have the apk extension, confirm the installation of the application by clicking the appropriate button. Done, it remains to wait for the installation process to finish, it can last from 30 seconds to several minutes, it will depend on how powerful your device is.

Click the "Install" button

How to register in the Play Market

When you launch the application, you will be asked to sign in to your Google account or create a new one. Important: you cannot use the services and functions of the Play Market without authorization in your account, you must either create a new one and log into it, or enter a login and password from an existing one. It is also worth understanding that there is no separate account for the Play Market, since all services from Google are managed by a single Google account. That is, if you registered on YouTube or Google Drive, then you do not need to re-register your account, just log in to the one you created earlier.

So, first you will be asked if you want to create a new account or log in with an existing one. Select the "New" option.

Select the "New" option

Fill in two fields: first name and last name. It does not matter at all what data you enter, it is not necessary to use the real ones. But it is worth remembering the information entered, as it may come in handy in the future when you try to recover your password or access to your account.

Enter first and last name

Now we prescribe the email address to which your account will be registered. In this case, be sure to use a really existing mail, as an email will be sent to it, which you will need to open in order to complete the registration process.

Enter mail

Create a password with 8 or more characters. Please note that only the English layout can be used.

Enter password

In the next step, you will be asked to select one of the available security questions and the answers to it. This is to verify your identity when you request a password or account recovery. Be sure to save your answers and do not share them with anyone.

Entering answers to questions

In this part of the registration, you will be given the choice to become a member social network Google+ or not. Most likely, this will never be useful to you, especially since you can always join it in the future, so we select the “Not now” option.

Choosing whether to become a member of Google+ or not

Check two boxes if you want to receive emails from Google containing your web history and ads.

Check or uncheck boxes

Confirm that you are not a robot by entering the captcha from the image.

Enter captcha

Wait for the synchronization to finish.

Waiting for sync to finish

Log into your email and open the email from Google. Follow the link provided in it to confirm that this mail belongs to you.

Confirm email

Done, open the Play Market and, by entering the login and password from the newly created account, start using it.

How to set up an account

If you already have Google account(recall that this is the same as the Play Market account), then after the first opening of the Play Market, select the "Existing" option and, using your login and password, log in to your account.

Select the "Existing" option

How to sign out or sign in to another account

If you have multiple Google accounts, you can change one to another by following these steps:

Entering settings

Go to the "Accounts" section.

Click on the Google logo.

Click on the Google logo

Click on your unique login, it is most often represented by the email it is registered to.

Click on login

Expand the menu.

Expand the menu

Click the "Delete Account" button. This action will not delete the account completely, but will only erase all mention of it from your phone or tablet.

Click the "Delete account" button

Done, now open the Play Market and enter the login and password for the account you want to log into.

Setting up personal information

The first thing you can do is change the name and surname specified during registration.

Change of full name

Go to the official Google website with your account. If necessary, log in to it.

Click on your account icon at the top right of the screen.

Click on the account icon

Click on the "Google+ Profile" button.

Click on the "Google+ Profile" button

Click on the "About Me" button.

Click the "About Me" button

Click on the pencil icon located on the right side of your account icon.

Click on the pencil

Enter new first and last name options. Also, here you can create a pseudonym for yourself and choose how other users of the Google+ social network can find you: by first and last name or by pseudonym.

Entering new data

Click the OK button and reload the page for the changes to take effect. Perhaps the data will not change immediately, but after a few minutes, you will have to wait.

Press the "OK" button

change Password

If you want to change your password to a more convenient one or are sure that your old password was found out by someone other than you, then follow these steps:

Go to the official Google website associated with your account - https://myaccount.google.com and log in if necessary.

In the "Security and Sign In" section, go to the "Google Account Sign In" section.

Click the "Google Account Sign-in" button

In the tab that opens, go to the "Password" subsection.

Click the "Password" button

Authorization on the site

Think up and enter a new password, and then repeat it to confirm. Done, it remains to click the "Change password" button and the operation can be considered completed.

Entering a new password

Can I change the email address my account is registered to?

The answer to this question is no, you cannot change the mail to which your Google account was created. The only way out of this situation is to create a new account for the mail that you want to use as the main one. How to create a new account is described above in the same article in the paragraph of the same name.

How to find out or recover your password from a Google account

If you forgot your Google account password, there are two ways to recover it: answer the security questions you asked during registration, or request an email or phone with a link to reset your password.

Through security questions

Go to the following link - https://accounts.google.com/ForgotPasswd . Enter the username, phone number or email associated with the account.

Enter email or phone number

Answer all the questions that the system will ask. If you answer all of them correctly, you will be allowed to reset your password.

We answer questions

Via email or phone number

While logging into your account, click the "Need Help?" button.

Click the "Need Help?"

You will be presented with three answers. Choose the first one: "I don't remember my password".

Select the option "I don't remember my password"

Now it remains to confirm your identity, there are two ways to do this: request a letter to the phone number or email associated with your account.

Choose a recovery method

We enter the code that came to the phone, or follow the link received in the letter that came to the e-mail, and then enter a new password and remember it.

Entering a new password

How to delete an account

If for some reason you want to delete your account, then follow these steps:

Go to the official Google website associated with your account settings - https://myaccount.google.com , if you are asked to log in, do it.

Authorization on the site

In the "Account settings" section, select the "Disabling services and deleting an account" section.

Go to the section "Disabling services and deleting an account"

Go to the "Delete account and data" subsection.

Go to the "Delete account and data" subsection

Logging in to your account again

Mark the data that needs to be erased along with the account.

We mark the data that needs to be erased

Confirm account deletion. Done, now the mail to which the account was registered will become free and it will be possible to register a new account on it.

Confirm account deletion

How to set up the Play Market on Android devices

For more convenient work with the services, you can make some application settings, namely: add a payment method, change the country or region, change the interface language.

How to add, remove or change a payment method

Expand the menu

Go to the "Accounts" section

Select the "Payment Methods" section.

Go to the "Payment Methods" section

If you have not added any payment method, then you will be offered three options: using a bank card, through mobile phone or PayPal e-wallet. Choose the one that suits you best and enter all the required details.

Adding a payment method

If you have already added a payment method, then you can change the information about it by clicking on the "Change" button.

Click the "Change" button

To remove a previously added payment method, go to "Other payment settings".

Click on the "More payment settings" button

Click the "Delete" button, which is located in the same block with the payment method that you want to delete.

Click the "Delete" button

Here you can also add another payment method, for example, to be able to pay from a bank card, and from an electronic wallet or phone number.

Adding new way payment

How to change the country, region and interface language

Expand the Play Market menu while in the application itself.

Expanding the browser menu

Go to the "Account" section.

Go to the "Accounts" section

Go to the "Payment Methods" subsection.

Go to the "Payment Methods" section

Click the "Change" button, which is located opposite the linked bank card.

Click the "Change" button

Change country and home address. Please note that the interface language will automatically change to the language of the country you specify at this stage.

Choose a country

We change the address

In the "Address book" item, select the address that will be used by default in the future.

Choosing an address

Open the Settings app from the device menu.

Opening the settings

Go to the Applications section.

Go to the "Applications" section

Go to the "Third Party" subsection.

Go to the "Third Party" section

Find the Play Market in the list and go to detailed information about it.

Choose Play Market

Click the Clear Cache and Clear Data buttons.

Erase data and cache

Reboot your device.

We reboot the device

Launch Play Market and check the result.

Open Play Market

How to update play store

The application updates itself: as soon as it comes out a new version, so it is immediately downloaded and installed without your consent. You can notice this by automatically changing the program interface. But if for some reason the auto-update of the Play Market does not work on your device, then you can install them yourself. Please note that the first method is only suitable for those who had the Play Market installed initially, and not manually.

Today, if modern man won't go to play store he immediately panics, because it is impossible to imagine successful and young people without a smartphone, tablet or computer device. And all these devices are useless without applications. Today, all this technology is the attributes of our Everyday life, and as it often happens, any household item sooner or later becomes obsolete or breaks down. Everything that a person creates is not eternal, and even virtual systems also fail. One of the most popular requests among owners of devices with an Android system is the topic: I can’t access the Play Market. Indeed, a multi-million audience daily encounters various failures in services or equipment, Google Play errors are also common, so it’s worth delving into this issue and finding out what is the actual reason why the user cannot enter the Play Market.

All applications in one place - in the Play Market

Any device with operating system on Android, they support a lot of applications, starting with a navigator and ending with various “scanners” and music recording programs. In general, our smartphone is perfect place for experiments, but in order for them to develop successfully and in no way damage the system of equipment, only one point should be taken into account - the source from which the selected application or game is downloaded. Verified, trusted and free (also has paid content), is Play service Market - here you can find everything for technical means on Android. The only problem that may arise for the user is that he cannot enter the Play Market. There can be many reasons for this, and each of them has its own way of solving this problem.

The reason may be malware on your Android device. In order to protect yourself from the theft of your personal data, we recommend using secure browsers.

We recommend changing your default browser after fix problems with the Play Market so that the problem does not reappear. Because in order to download the application you need to restore access to the Play Market

Causes of the problem and ways to solve them

Why does not go to the Play Market? Answer options for this question many, but the most frequent and popular is the absence of an account in the Google system. It is easy to fix this situation: you need to go to the Google website, create an account, then open the Play Market and enter it by entering the necessary data.

But if the account has been registered for a long time, and the service was working yesterday, but not today, then the problem takes on a different character. Most often, this problem lies in a small detail when I can’t go to the Play Market. The service writes in a pop-up window that there is a connection, but the connection is broken, or a “system error” has occurred. In this case, you only need to check the date and time settings. Users who have removed the battery from their phone or tablet are most likely to experience this problem. You should not despair, as it is enough to re-install these values and try to enter the Play Market again.

Why the Play Market does not work - Other reasons

Of course, this is not the whole list. possible problems. One of the main ones can also be considered an overflowing cache. Its regular cleaning is a guarantee fast work device, so if such “glitches” occur, the first thing you need to do is go to the “Settings” of the device, find “Application Management” among the items and click on the Play Market. Here you need to clear the cache and data. Even if after that the user again says that I can’t go to the Play Market, then you need to reset the settings to the factory settings. This can usually be done via a shortcut:

"Parameters";
"Backup and Reset".

And, of course, one of common causes The fact that users write “I can’t go to the Play Market” is a failure in the Internet connection. If the device has a weak signal, low level data transfer, then when entering data into the login profile, an error window will pop up. In this case, fixing the problem is just finding a suitable network and a high signal for normal data transfer.

Play Market - the guarantor of safe downloads

Why is this Google service so successful? The answer is very simple: in this place you can download absolutely everything, make your own computer or mobile device fast and fully functional. But this service fell in love not only for the assortment and free content, but for the availability of proven programs and software that do not have viruses and fully work.

Those who like to be everywhere and everywhere often have to go to various unverified sites, and then after such visits to “dubious” resources, hundreds of requests appear on the forums: “why can’t I go to the Play Market?”, “Where did the money go from my account ? etc.

In order not to resort to extreme measures (reset settings, flash the device), it is best to restart your phone or tablet. Perhaps the usual "glitch" affected the operation of services, and after a reboot it will immediately disappear. Therefore, when downloading programs to your tablet or smartphone, it is better to use official services.

PS: And don't "feed" the pirates.

"Unable to establish a reliable connection to the google server"

The full error message is as follows: "Could not sign in. Unable to install reliable connection with the server. This may be a temporary issue, or your Android device may not have a data service. If the problem persists, contact support."

If you need to sign in with google account, the problem is also very easy to solve. We will not paint for a long time, but just post one more short video, the guy's voice does not inspire confidence :) But the solution is really working:

For this method, you need Root Explorer. It can be downloaded from

" is a very common problem on Android devices. When it comes up, you will fully realize how much you are used to Google products to work with your smartphone, especially those you download from Google Play. Good news is that correcting the situation is a super easy task even for novice users. Let's see how to fix this error when working with Play Market ohm in three easy steps.

1. Just delete your Google account

The error can be a normal check, which is sometimes triggered after google updates play. The first way is to enter the main menu of the device, go to " Settings", and then " Accounts" and just delete the Google account you registered - exactly the one that receives the message " you need to sign in to your Google account". After that, you can re-add the account and everything should work fine. However, you may have to take one more step, described below.

2. Erase Google Play Data

To erase Google Play Store app data, you need to sign in to " Settings" -> "Applications" and find " Play Market". Select this item, then find the function " Erase data" (click on it). You can try to just clear the cache first, but clearing the data will clear the cache too. If the previous method did not work for your smartphone earlier, you can repeat the steps described there after clearing the Google Play data and get the desired result.

3. Remove Play Store updates

Sometimes the problem is not with the credentials, but with Google Play itself. More precisely, in software service. One of effective ways fix bug in google play - uninstall updates. Go to " Settings" -> "Applications" -> Play Store and click " Uninstall updates". This will allow you to return to original version Google Play that was originally installed on your device. Then all you need to do afterwards to fix the error is to install the latest Google version Play and enter the market again.

If after applying all three methods above you are still having problems, try doing all the steps again, restarting your Android smartphone after each sequence of actions: " Deleting a Google Account" -> -> "Uninstall update, install new Google play" -> - "Adding an account" -> etc. Just keep trying until the error goes away.

In order to enjoy all the benefits of Google Play, you must first register an account. If you're having trouble signing in, check out this article for a solution.

Why is Google Play not working?

Sometimes when you try to sign in to your Google Play account on Android, there are problems. Very common mistake in these cases, it sounds like this: “You need to sign in to your Google account. Repeat. With a proposal to repeat the login and password.

What to do if you can't log in to your account?

Can't sign in to Google Play account

This situation can happen even if you enter your username and password and are 100% sure that it works and is correct. The error may occur on different reasons Here are a few ways that can help solve this problem.

The first thing to do is to clear the Google Play cache, for this you need to go to Settings - Applications - Application Management - Google Play, and click Delete Data, Clear Cache.

After that, restart your device and it is advisable to remove the battery from it. Then try logging in again. If that doesn't help, move on.

If you still can't sign in to your Google account, follow these steps:

Go to Settings - Applications - All. Find Google Play Services, Google Services Framework and Google Services play.
Stop services, delete all data, including updates.
Then clear the cache again. Next, you need to go to Settings - Accounts - Google and uncheck all the checkboxes in synchronization.
Next, you need to restart your Android smartphone or tablet again and return the checkmarks from the previous paragraph back, then restart again.
Now we are trying to log in again.

These steps should help in most cases. But if it still didn’t help you, then create an archive copy of the device and reset your phone, smartphone or tablet to factory settings. Better yet, reinstall Android or update to the latest version.

If you have any questions, ask in the comments, I will try to answer.