An error occurred while receiving data from the Play Market server. How to fix? Add your price to the base Comment. Why is the play market not working? Market play errors
Why does the Play Market not work on Android and the connection is missing? Sometimes when you try to enter Google play Market (Google Play Market) from an Android device (smartphone or tablet), problems appear that prevent you from logging into your account.
What to do if you cannot log into your account on the Play Store and a message appears stating that you need to log into your account?
This situation can occur even if you enter your username and password and are 100% sure that it works and is correct. The error can occur in many cases and its cause is difficult to find out in each specific case, but here are some ways that can help solve this problem. If you can't log into your Google account, read on and watch the video!
The first thing to do is to clear the cache of the Google Play Store, for this you need to go to Settings - Applications - Manage applications - Google Play, and click Delete data, Clear cache.
After carrying out these simple steps, restart your device, tablet or smartphone and, preferably, remove the battery from it. Then try logging into Google again Play Market... If that doesn't help, let's move on.
If you still can't sign in to your Google Play account, please do the following:
Go to Settings - Applications - All and for Google Play Market, Google Services Framework and Google services Play, stop the services, delete all data, including updates, and then clear the cache again. Next, you need to go to Settings - Accounts - Google and uncheck all the checkboxes in synchronization. Next, you need to restart your Android smartphone or tablet again and return the checkboxes from the previous paragraph back, then restart again. Now we are trying to enter the play market again.
These steps should help in most cases if you are unable to enter the Google Play Store from your Android smartphone or tablet. But if it still doesn't help you, then create an archive copy of the device and reset your phone, smartphone or tablet to factory settings, or even better, reinstall Android or update to the latest version.
Another popular problem on Android is blocking access to the device using a pattern. Often people, having entered and created a password for the Android OS in the form of a graphic key, symbol, figure, forget it. How to unlock pattern key Android, we wrote
Play market does not work
Many users are faced with such a problem that Google stops functioning for some unknown reason, giving out errors of various numbers, which are unlikely to mean anything to ordinary users. And sometimes this problem can occur quite often on one device.
First of all, you need to understand that the service may work due to technical problems associated with the service itself, or because of some problems associated with our mobile device. In this article, we will try to provide tips on how to sort out this issue.
The most simple reason you have deleted the play market. You can download again,. We also advise you to download an alternative market - this.
Updated 07.14.2018
If your play market has been updated and stopped working, try downloading the old version. Latest update 10.8.23-all made a big problem (Android 5.1). If your phone freezes, the processor loads up to 100%, then hangs down and does everything that you tried to do during the freeze, hard reset will not help, rollback to old version google play.
Updated 04.23.2018
If your play market stopped working on the 22nd or 23rd of April 2018, this is due to the Telegram blocking.
Google crash: why services are not working? On the night of April 21-22, thousands of Russian users complained about the inaccessibility of the Google site. On April 16, Roskomnadzor blocked 655,532 IP addresses associated with Amazon and about a million more Google addresses. We hope that the blocking is temporary, but for now you can use our site, see the application and games in the site menu, you might like something. Bookmark the site.
To make the application work, you can try.
No matter how trite it may sound, but first of all, you need to reboot the smartphone, because sometimes the system can freeze, and a simple reboot will return it to a working state again.
2. Reconfiguring Google Play Store
one). Go to the "Settings" section;
2). Open the "Application Manager" section (on some devices this column is simply called "Applications";
3). Find in the Google Play list and click on Market
4). Here we need to click either "Erase data" or "Clear cache" - on different models devices, this graph can be called one way or another.
If after that the problem was not resolved, we will look for a way out further.
3. Get rid of application updates.
We also go to the "Settings" section, then to "Applications", but do not erase the data any more, but click "Delete updates". Thus, the Market will return to its original state when the program was just installed on a smartphone.
4. Reset "Google Play Services" settings.
We do everything the same as in the second paragraph, only we choose not the Market itself, but “Google Play Services”. Then we clear the data and cache.
5. The program "Google Accounts" is not activated in the settings
To enable the application, you need to go to the "Settings" section, then to "Applications", then click on "All". We find the item "Google Accounts" and activate the program.
6. Disabled "Boot Manager"
We go in the settings section in "Applications", then in "All" and find the section "Download Manager" in the list. If the dispatcher is not activated, you must enable it. But if it is enabled, nothing needs to be changed. So the problem lies elsewhere.
7. Deleting your Google account and restoring it
To delete an account, go to "Settings", then find "Accounts and sync settings", in some devices this column is called "Accounts and sync". Here we delete the account, and then we restore it.
8. Programs that prevent the Google Play Store service from working
Some applications you have installed may block the Market. Therefore, carefully "go through" the list installed programs, it is likely that some programs do not allow the Market to work to its fullest. Such service-blocking applications include Freedom.
9. Troubleshoot the hosts file
So, you actually have Freedom installed on your device. Then the ninth point will surely help you understand the problem. But in this case, root rights are required. First of all, you will need to disable the Freedom app. You can do it by going to the Stop item. After we turned it off, we can safely delete it.
That's not all, next we need the Root Explorer program. It will not be difficult to download it. So, we have the program. Next, follow the path "/ system / etс /" and find the hosts file. You can open it using any text editor. In this file, we need to leave only one line: "127.0.0.1 localhost". If it is not there, we prescribe it yourself. There should not be any other lines.
10. Reset settings - Hard Reset
The toughest, but time-tested method. Thus, we delete absolutely all data located on the internal drive. If you have a memory card installed, then you shouldn't worry about it, all data will remain intact.
And so, go to "Settings", click on the item "Restore and reset" and select "Reset settings". After that, the item "Reset phone settings" will appear in front of us, then we press "Erase everything".
You should not be afraid for your data, as there is a backup copy of the system. It will not be difficult for the user to create a copy. You just need to find the item "Data backup" in the settings. As soon as you reboot after clearing the data mobile device, all data can be restored from the created copy.
11. Lack of internet connection
The problem may be due to the lack of internet. Go to any browser and try to open some site, but if you can't do this, most likely you need to solve a problem with the Internet.
12. Set the correct time - "No connection"
Let's say you see the "No connection" error, but you made sure that the Internet on the device is fully functional. Then you will need to go to the time settings and set the correct time zone and, accordingly, the time itself. To avoid such problems anymore, you need to create a synchronization between time and the network. This is very easy to do. We go to “Settings”, click on the “Date and time” column, and then, next to two columns, set the checkboxes - “Network time zone” and “Network date and time”.
13. Clean the Clean Master system.
Ccleaner, run, press clear. Ready.
14. Error while receiving data from RH-01 server
If all these tips did not help you, ask questions in the comments and the team of the PlayMarket-androidS website will help you.
Perhaps you have one of the problems:
- Play market error out of memory.
- Play market error no connection.
- What Google Play errors mean.
When using your device on Android, you have probably installed applications from the Google Play Market more than once and at the same time you may have encountered error messages that appear when downloading or installing applications.
Most often, only some numbers are indicated in the error message, without indicating the very reasons for the occurrence of this error. So we can only guess what caused this error, especially since google does not provide an official reference information on this topic. Let's take a look at some of the errors and possible options fixing them, based on the experience of users of the English-language forum xda-developers.
Play Market error 495
An error occurred while downloading or updating an application from the Play Store.
Clear Google Play Store data - Settings> Apps> All tab> Google Play Store> Erase Data. Do the same for the Google Services Framework. Delete your google account (Settings> Accounts> Google> select and delete account), restart the device, add the account again.
Play Market error 941
Typically, this error occurs during the process of updating the application.
Go to Settings> Applications> All tab> Google Play Market> Erase Data. Go back to the applications, find the "Download Manager" and also clear the data. Then try downloading the app again.
Play Market error 504
The application cannot be loaded due to this error.
Most often, as in the previous case, data cleansing for Google Play Store and Google Services Framework helps.
Play Market error 491
Delete your google account by going to Settings> Accounts> Google> select and delete your account. Reboot your android device, and add your account again.
Next, Settings> Applications> scroll to the "All" tab> look for Google Play Services> click "Erase data", and then "Stop".
Play Market error 498
The cache is full on your device. Remove unnecessary applications (Settings> Applications> select the desired> "Delete") and files on internal memory... Especially so that take up a lot of space.
You can also clear the cache in Recovery mode (if it is installed on your device). In this case, boot into Recovery mode and select "wipe cache partition".
Play Market error 919
The app loads but won't open.
You have too little space left on the internal memory. Delete all unnecessary data: bulky apps, videos, music and other files.
Play Market error 413
Unable to download apps and updates.
Go to Settings> Applications> All tab> Google Play Services> Erase Data, Stop. We do the same for the Google Play Store application and clear the cache of your Internet browser.
This error can occur if you are using a proxy server.
Play Market error 921
Unable to download the application.
Try deleting the cache google apps Play Store. If that doesn't work, clear all Play Store data (Settings> Apps> All tab> Google Play Store> Erase Data). But please note that this will delete all the application settings that you have made before.
If this does not help, then delete your google account, restart your device and add your account again.
Play Market error 403
Failed to load application.
Option # 1 - You are in Crimea, where since February 1, Google has blocked downloading and updating applications from the Play Store. In this case, you should use one of the applications that provide access to virtual private networks (VPN). For example, Hotspot Shield VPN (downloadable from Ynadex Store).
Option number 2 - the use of multiple accounts on one device to purchase applications at once. Go to the Play Store using a different account and repeat the download.
Play Market error 923
Unable to download the application.
Delete your google account from the device, delete everything unnecessary files and applications, if Recovery is installed, make a "wipe cache partition". Then re-register your account in the device.
Play Market error 492
Unable to install or update the application - error code 492.
Clear application data - Settings> Applications> All tab> Google Play Services> Erase Data, Stop. And the same goes for Google Play Store. If this does not help, then we do a factory reset - Settings> Restore and reset> Factory data reset. Just keep in mind that this will erase all your data on the internal memory of your device.
Play Market error 927
Wait for a while until the update process is finished. If after that the problem is not solved, then proceed according to the scheme already described above - clear the data for the applications "Google Play Services" and "Google Play Store".
Play Market error 961
Application installation problem.
Clear cache - Settings> Applications> All tab> Google Play Market> Clear cache. If it does not help, then select "Erase data" in the same place.
Play Market error DF-BPA-09 "Error processing purchase"
This is a fairly common error, it can appear when you try to download an application from the Google Play Market and does not disappear when you try to download it again.
To get rid of the error, try clearing Google Services Framework data. To do this, go to Settings> Apps> go to the All tab> find Google Services Framework> click Erase Data.
If that doesn't work, then head over to play.google.com and try installing the app from there.
Play Market error 194
The application failed to load due to error (194).
The error occurs when trying to download or update an application through the Google Play Market. Technical support Google says that on this moment the developers are working on a solution to this problem.
Here are some possible solutions from users:
- Disable firewall applications or ad blocking applications (Adguard, etc.) and try installing the application again.
- Stop the Google Play Market app (Settings> Apps> All tab> Google Play Market> Force Stop), disconnect and reconnect to wi-fi.
- Try downloading the application through another google account (create a new one or enter another one in the settings of your device).
- Connect to the Internet via a VPN client (Hotspot Shield VPN, Vpn One Click, Hideman VPN, PandaPow VPN, etc.).
- Clear cache and uninstall Play updates Market (Settings> Applications> All tab> Google Play Store> Clear cache and Uninstall updates).
Update 17.08.15 - the developers report that in new version Play Store error 194 has already been fixed. The update should soon be available to users (no specific dates have been named).
Also, you can download the latest at the moment google version Play Store 5.9.12 and update manually.
We hope our tips will help you fix the error that appears.
If you could not parse it with an error or you encountered an error not described in the article - write in the comments. Only, please, describe in detail the essence of the problem (the model of the device on which the error appears, the version of android, etc.).
When using devices from Lenovo, certain problems are possible that are also encountered with devices from other manufacturers. One of them is an error when receiving data from the rh 01 server, which occurs when updating or installing applications from Google Play Market. In particular, users of Lenovo devices often face similar situations. Owners of devices with custom firmware often have a problem. When trying to install an application from Google Market, users see an error notification on the screen.
How to get rid of it? There are several ways to do this, but, first of all, you need to find out the reason that contributed to the error. Oddly enough, it does not consist of a server crash, as the name suggests. The problem lies precisely in the Android device itself.
Below are four ways to fix the problem in which applications from the play market cannot be delivered ("Error while receiving data from the rh 01 server").
Setting the correct time and date
Often, the application cannot be installed precisely because the time and date are incorrectly set. In this case, the reason is related to the discrepancy between the terms of use of the license. This problem can be solved quite simply.
It is necessary to carry out the following sequence of actions:
- Go to "Settings", then go to "Date and time".
- Check whether the set parameters correspond to those existing in reality. If there is a mismatch, you need to turn off the installation in automatic mode and put everything by hand... It is also important to take into account the time zone, which should correspond to the location.
- At the end, you need to save your changes.
If the problem lies in the incorrectly set date and time, such actions will help to solve it.
The easiest way to get rid of the error is to reboot the device. It should be noted that this method often solves many problems. After rebooting, you should try to install or update the application again. If all else fails, it's worth trying other methods.
Ochitska cache and Google Play data
Clearing the cache and Google data often helps to fix the error Play Market... The following manipulations are performed:
- Go to "Settings".
- Select "Applications" and "Application manager".
- A tab titled "All" opens.
- The list that opens is scrolled down until the Play Market is found. This line is selected by clicking on it.
- Three buttons appear, which must be pressed in sequence. A forced stop is performed first, then the cache is cleared, and finally the data is erased.
- A return to the list of applications is performed and similar manipulations are performed with Google services and download managers.
If the error persists, the last method remains.
Adding a Google account again
To get rid of the problem, you will need to take the following actions:
- Go to "Settings".
- Click on the line "Account".
- Click on "Google".
- This will open a Google account. You need to remove it.
- In the end, you will have to restart your smartphone, and then add your account again.
These are all methods that will help get rid of the problem. One of them must be effective. It is worth noting that they also solve the problem in which the screen displays "Error receiving data from the df dferh 01 server" when downloading applications from Google Market or updating them.
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Sometimes a certain failure occurs in the Google Play Market, due to which the user cannot log into his account, download the application or update it. What is the cause of the server error, and how to fix it; how to prevent? Let's try to understand the main problems and find a solution!
Why there might be a problem with the Play Market
Google Play Market is a voluminous application that integrates almost all programs installed on an Android device. The main function of the "Market" is the timely updating of these programs. Thus, the user does not need to spend time visiting the developers' sites in order to get the "fresh" version of their product. You just need to configure automatic update.
Google Play Market app
Of course, this level of integration requires an account that stores data about installed applications. Since the Play Market belongs to Google, the account is linked to it, respectively, from Google. And if any problems arise with it, then they are transferred to the "Market", and therefore to installed applications... Conversely, Market failures can lead to account-wide errors. However, don't panic right away. Perhaps, in your case, everything is solved "in two clicks".
What could be the reasons for the incorrect operation of the Google Play Market? Below is a list of the most common.
In this list, problems are listed in order of decreasing chance of occurrence. Before we get straight to the solutions, let's look at what type of error can appear.
Types of errors
Play Market Server Error
There may be several errors in the Play Market. While each is technically a different nature, the reasons are usually the same for all. This article is intended to help solve only those errors that are indicated in the list below.
Any of these errors are the result of Google Account or system-wide crashes. Some of them may appear when installing applications, others when updating them. Whenever they arise, a set of actions must be taken to solve them. It is impossible to single out a specific way of solving this or that error, since they all manifest themselves in different cases and for various reasons.
So, if you get a message about any of the presented errors, check out the ways to solve them.
How to fix server errors in the Play Store
As already mentioned, it is difficult to identify the root cause of this or that error, it is practically impossible. Therefore, to solve any problem, you need to take several mutually exclusive steps. They are presented below in the order of execution.
Checking some parameters
Before proceeding with the steps below, make sure that:
Despite the ridiculous banality, it is often the restoration of these simple factors that helps to restore the normal operation of the Play Market. If everything is in order here, go to "Step 1".
As simple as it sounds, sometimes a simple reboot really helps. The fact is that when the device is turned off, part of the cache is automatically deleted. Thus, by restarting your phone or tablet, you can get rid of the erroneous files or data.
To reboot, hold down the unlock key of the device. In the window that appears, select the "Restart" item. If you do not have it, press "Power off", and then turn on the device manually by holding down the same key.
Reboot your device
Factory reset and clear cache files
Erase residual data and clear the cache
In most cases, these actions are sufficient. If they didn't help, go to the next step.
Removing all Play Market updates
Play Market updates can sometimes introduce frustration to the system, especially if you have a relatively new device model. Removing them can help you deal with the error problem. However, please note that in this case, the settings of the Play Market itself will be reset to the original ones.
To uninstall updates, go to the settings of the Google Play Market application, as we did in "Step 2". Now click on the "Uninstall Updates" button.
Removing Play Market updates
Clearing data from Google Play Services
This application is responsible for correct work basic functions of the Play Market, such as updating or installing programs. Sometimes clearing the cache and contents of "Services ..." helps to fix the mentioned errors. To carry out "Step 4", find "Google Play Services" in the list of programs installed on the device (as we did with the Play Market). Then press successively "Erase data" and "Clear cache".
Clearing Google Play Services
Activating Boot Manager
The Download Manager application is responsible for the hardware ability of the device to download and install programs from the network. Sometimes the "Dispatcher ..." functions may be disabled. To enable them, do the following:
If Boot Manager was indeed disabled, you must enable it, even when it did not help to fix errors. Otherwise, you will not be able to download programs at all.
We turn on the functions of the "Boot Manager"
Deleting your entire Google account
Errors often occur due to problems with syncing your Google account with the Play Market. To fix this problem, you will have to delete your account.
Deleting an account without first synchronizing will result in the loss of personal data. To avoid this, you must use the data backup function.
The backup is carried out as follows. Go to the "Settings" device and find the item "Accounts". Then select your Google account by clicking on it.
Find the item "Accounts" in "Settings"
Click on your mailbox name to enter the sync (backup) menu.
Click on your google account name
In the menu that opens, you will see several items and sliders next to them. An enabled slider means that the corresponding data will be backed up. We recommend leaving all sliders enabled. Now press the hardware "Options" key on your phone or tablet (usually the touch button to the left of the Home button). In the window that appears, click "Synchronize".
Click "Sync"
After syncing is complete, you can safely delete your Google account. The delete button, as you probably noticed, is located in the same place as the "Synchronize" button.
Restart your device and sign in to your Google account again (just go to the Play Market or Gmail). The device will prompt you to recover your account data from the Google server. Now all applications from the Play Market installed on your device are normalized and synchronized. But if this step did not help you, let's move on.
Removing incompatible programs
If you have previously installed any programs not from the Play Market, it is highly likely that they harm your account. It is especially worth highlighting applications for working with the functions of the "Market" itself. For example, those that are used to get paid bonuses from games for free.
Malicious applications disrupt data synchronization across the entire device and can lead to serious problems. Such programs are often equated with viruses. Therefore, they must be removed immediately. If you did not install them yourself, we recommend using an anti-virus, for example, “Dr. Web ". Install it and scan and then clean the device.
Install the anti-virus “Dr. Web "
Reset Android OS settings
This step is, of course, quite radical. Resetting OS settings will result in loss of application data and will also restore the phone (tablet) to factory settings. However, quite often this method will get rid of all potential problems. Perhaps even from those that you did not even know about. You can also perform a factory reset if you don't want to follow the steps above.
Eliminate errors through software intervention
This method can be very effective, however, it requires minimal knowledge of the Android OS, as well as some IT skills.
We do not recommend that you resort to the following if you are not confident in your abilities. The responsibility for the implementation of the proposed actions will remain with you, because, as a result, the device may completely break down.
So, first, download a file manager for Android devices. A good example in this case it is "Root Explorer". After downloading, follow these steps:
Using "Root Explorer"
Now you just need to restart your device and try to go to the Play Market.
Correct work of the Google Play Market, in fact, means the normal operation of the entire operating system. Therefore, even if you do not need to download or install applications from the Market in the near future, but any of the indicated errors still occur, you need to urgently fix it. This will help nip potential problems at the root, and therefore save both your personal data and the device itself.
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