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The play market application has stopped what. Samsung Galaxy App Stopped: How to Resolve the Issue Without Factory Reset

This problem arises quite often and if she bypassed you, then you are very lucky. I have repeatedly encountered various errors and completely not working Google play Market on Android, so I share personal experience how can the most popular service from the Dobra Corporation be returned to working order.

So Google crashes Play Store there are various: technical problems on the service side, constant errors, application crashes and complete inoperability. In this tutorial I will give a few useful tips how to fix it.

1. Restart Android

The first step is to reboot your device. This usually solves most of the problems with Google Play. If it doesn't help, let's move on.

2. Reset Google Play Market settings

For this:

1. Go to settings.

2. Open "Applications" or "Application manager".

3. Find Google Play Store in the list and tap on it.

4. In the application settings window, select "Erase data" and "Clear cache".

I think this should help yet more users, but if not, let's move on.

3. Uninstall Google Play Market updates

We proceed in the same way as in paragraph 2, but now instead of "Erase data" and "Clear cache" click "Delete updates".

This will return the Play Market to its original state at the time of installation.

4. Reset the settings of the application "Google Play Services"

Go to settings again, open "Applications" and find "Google Play Services" in the list. Open it and also clear cache and data.

5. Clear the cache and data "Google Services Framework"

Go to Settings → Applications → All tab. Select "Google Services Framework". Click "Erase Data" and "Clear Cache".

6. The Google Accounts app is disabled

Go to Settings → Applications → All tab. Select " Google Accounts". If this application is disabled, enable it.

7. Turn on "Boot Manager"

In the application section, swipe to the left, go to the "All" tab and open the "Download Manager". If you have it disabled, click "Enable".

If it is already activated, and the previous tips did not help and Google Play does not work, follow on.

8. Delete Google account and restore it

You can learn more about this in the instructions:. There, in step 6, select "Delete account".

9. Apps blocking the Google Play Market

Some programs may block the Play Store. For example, the well-known application Freedom, which allows you to make in-app purchases for free, may interfere with the normal operation of the Google app store.

10. Configure the "hosts" file

If you have the application installed, then this item is for you.

This method requires root rights. You can get them using the following instructions:

First, disable the Freedom application (in the program menu, item "Stop"), and only then uninstall it.

After that, install the app or. Then find along the way / system / etс / file "hosts", open it with a text editor and leave only this line (if not, write it):

127.0.0.1 localhost

Save your changes. After that, restart your Android gadget.

11. Reset settings (Hard Reset) Android

This is the most radical method that will erase all data from the internal storage. The data on the memory card will remain intact. Complete instruction on our website: (follow the link, you need the second method from the article).

This advice will definitely help, so don't be afraid - you can also use it. The main thing is to create a backup of the system before that. How to do this, read in paragraph 6 of this manual.

After that, at the first start, you can restore all data from the previously created backup (backup).

12. Check your internet connection

Check your network connection. If no website opens in the browser, restart your router and that's right.

13. Set the correct time ("No connection" error)

If an error occurs: "There is no connection", although the Internet is working, then this point of our instructions should help you.

You put right time and enter the correct time zone. It is best to synchronize these settings with the network. To do this, go to "Settings" → "Date and time" and put a tick in front of the items "Date and time of the network" and "Time zone of the network".

14. Blocking IP addresses by Google

UPD 04/23/2018 After the ban on Telegram in Russia, Roskomnadzor blocked more than 18 million Google IP addresses, which caused many users to have problems connecting to the company's services, including the Play Market.

To restore access to the Android app store, use. Since Google Play won't open, you'll have to download a VPN client too (for example,

Google apps help us do a lot of things these days. In any difficult situation, we turn to Google for help and get a solution. But it also happens that you urgently need a thing in the Google application, and suddenly a pop-up window appears with the inscription: "". And you also have to stop in the middle of the journey. This is very annoying, since you never got the coveted solution and at that moment you were completely helpless.

But do not give up: we will give you simple options for actions that will help you easily solve your problem if you encounter this error. We will also teach how to get out of the situation if Google search stopped not on the google app, but on any other app. We also have a simple solution for situations such as screen overlay detection, Google Play services stopped working and many other errors for Android devices.

There are several reasons why a Google app might stop working. The Google app you are using may already be out of date, or there might be some other issue with the Google Play app. The nuisance can be caused by the lack of free space on your device, something else. At the moment we have 3 solutions, of which at least one will help fix this error.

Solution 1: Update Google App to the Latest Versions

The error " Google app stopped "there may be several reasons, and one of them is related to an outdated version of the Google Play application installed on your Android device. Therefore, you should update your Google app to the latest versions to fix this problem.


How to update Google Play services to latest version:
If in the settings of the device you have saved automatic update Play Store, then the Google app should be automatically updated to the latest version. However, due to low connectivity, services may not be updated. You can update your Google app to the latest version from this link.

Solution 2: Clear Google App Cache

Whenever you search for something in the Google app, some data, search results and searches are saved as a cache on your device. Google apps can also crash due to the cache. You can try clearing your cache and see if that fixes the problem.
To clear your Google app cache, do the following actions:

Clearing the cache can fix the error in the Google app. You can even clear the cache of all applications in the same way.

Solution 3: Clear all google app data:

There could be several reasons why the Google app stopped and the crash could be related to the Google app data. Therefore, as an alternative solution, you can try deleting all Google app data. Clearing Google app data will not erase your device's internal data, it will just delete the result of the saved search queries that you followed in your google app.
To clear your Google app data, do the following actions:

We hope that at least one of the three solutions suggested here will help you cope with the problem " Google app stopped". If you applied any other solution and it worked, share it in the comments to the article. Your experience can help other users.

A large number of users are experiencing problems with the Google Play Services application. At the same time, a message appears on the screen: "The Google Play Services application has stopped" or "The Google Play Services application has crashed."

Google Play Services is a system application that has many functions, from updating applications in the Play Market to synchronizing all Google services on your device. In other words, normal operation of the device is impossible without Google Play services.If the Google Play Services application has not been updated to the latest version or it crashes, you will not be able to update applications in the Play Market.

Despite its importance, often in the work of "Google Play Services" different reasons, errors occur. Using the methods below, you can try to get rid of them.

The Google Play Services application has stopped. How to fix?

Method 1: setting the correct date and time.

Incorrectly set date and time can cause malfunctions in Google Play Services. To set the current time you need:

1) go to "Settings" to the section;

2) disable function "Auto time detection"(it can also be called "Time zone of the network");

3) install correct date and time and also choose your Timezone;

4) after setting the time reboot device.

Method 2: enable permissions for "Google Play Services".

Permissions give the application the right to perform certain functions on the device. If any application did not receive required permission, this may cause errors. In order to enable permissions for "Google Play Services" you need to:

1) go to "Settings" and press "Application Manager";

2) in the list of applications, select "Google Play Services" and go to the section "Permissions";

3) in order to get rid of the error, all permissions are needed turn on.

Method 3: clear cache and uninstall Google Play Services updates.

Information in the cache can also cause errors in the operation of the "Google Play Services" application. To clear the cache and remove updates:

1) go to "Settings", go to "Application Manager" and select the tab "Everything";

2) find in the list "Google Play Services" and going to the section "Memory" click "Clear cache";

3) to remove updates, go back one step, press the button "Stop" and confirm the action and then going to "Options" choose "Remove updates".

If your device has buttons "Stop" and / or "Remove updates" are not active go to the section and disable the function Find My Device associated with "Google Play Services"... For this you need:

1) go to "Settings";

2) select an item "Lock screen and protection" or "Security";

3) press "Other security options", and then ;

4) now you need push the switch opposite function Find My Device and confirm the action.

After uninstalling app updates "Google Play Services" the system will prompt you (in the notification panel) to update its version to the current one, which is what you need to do.

Method 4: clear the cache of the "Google Services Framework" application .

Optionally, you can also clear the cache of the Google Services Framework application. For this:

1) go to "Settings", go to "Application Manager" and select the tab "Everything";

2) go to "Options" and enable the function "Show system applications"(if nessesary);

3) select from the list;

4) go to section "Memory" and press "Clear cache".

Method 5: factory reset the device.

If none of the previous methods worked, perhaps a factory reset will help you. However, remember that performing a factory reset will erase all data on your device. To perform a reset:

1) go to "Settings" and go to section "Archive and reset".

2) in paragraph "Reset" press (the name of the items may differ) and confirm the action.

After following the above methods, the error with the message: "The application" Google Play Services "has stopped" should not bother you anymore.

Galaxy S3, S4, S5 and S6, many users began to encounter the "Contacts application has stopped" message. This error manifests itself when adding a new contact to the phone book and does not manifest itself at all in other situations. Consequently, some users may not immediately notice the problem. What to do if you still encounter a similar problem, we will tell you in this material.

Where does the error come from?

The exact reason for the appearance of such an error is not known, but many users noticed that it began to appear immediately after installing a new version of the Android software. Since rolling back a version to the previous one is troublesome and not everyone will dare to do this, we tried to find another effective solution... There are two ways to fix the "Contacts application has stopped" error, try them one by one to find out which one will be useful in your case.

How do I fix the error?

The first and simplest thing we recommend is to clear the Contacts app cache and delete temporary data. This is necessary in order to return contacts to their original state and eliminate a variety of errors that may arise due to the accumulation of a large amount of temporary files and data. Please note that the phonebook entries themselves will not be affected!

  • Open Settings and select the Applications category.
  • Find the Contacts app and open its properties page.
  • Press the Clear cache and Clear data buttons one by one.
  • Restart your device and try saving the new contact again.

If the error is displayed again while the information is being saved, go to the next step.

Since contacts are saved in the device's memory as separate files, errors may occur related to the process of saving files to the smartphone's memory. Some errors may be associated with an incorrectly set date in the smartphone settings or a conflict in the date format.

  • Open your smartphone's Settings and select More.
  • Find Date & Time.
  • Depending on the default format, change it to an alternative - 12 hours or 24 hours.
  • Restart your device and try saving the new contact again. Typically, after these procedures, the Contacts application error will no longer bother you.

Probably the most common mistake among Android users is a crash in Google apps. Today we will tell you about one of them: "The Play Market application has been stopped." This notification constantly pops up when you try to download or update any application. You will learn what to do first in case of this error and what options will be useful to you.

What is this error?

A crash in the Application Store can appear for a variety of reasons: an outdated version of the software on the phone, a clogged data cache, errors in synchronization with the connected account on the phone. In rare cases, third-party programs and even viruses that can block some system options are to blame.

Error in Android - Play Market application stopped

How to fix a bug in Samsung devices

This problem is very common on smartphones and tablets from Samsung (Galaxy Tab, Grand Prime, etc.), which have their own proprietary version of the Android OS. Next, we will describe a list of priority instructions, which, by the way, will suit the rest of Android devices. I will not write about the standard ones - restart the device, wait a bit, write to support, etc.

Checking for Updates

System updates are definitely an important part of your Android's stability. They contain fixes and improvements to many features. Be sure to check if they are up to date on your device.

Reset all Google services

The second step is to reset and erase all temporary data in "Play" and "Play Market"... This is done as standard:

Remember to do complex cleaning devices. For example, Samsung has a Smart Manager system cleaner. It can be used to optimize battery consumption, free up memory, RAM, and check security settings. It is also mono to use third-party utilities such as Master Cleaner.

Account sync

After all the cleanings, you need to check if there is a failure in the synchronization of your Google account and reconnect the account itself. Walk the path "Settings" - "Accounts " - "Google"... Click on the active account, after that you will be taken to the synchronization menu. At the top there will be three dots (menu), there is an item Delete account. records. Erase all data, after rebooting, reactivate your account in your smartphone. Reconnecting this way will help you to fully sync with the cloud data. Try to use the store.

Use analogues

If you do not succeed and the error "The Play Market application has stopped" remains, the last option will be "Reset settings", which will erase everything from the device. An extreme case would be a new firmware. If you don't have time to do this at the moment, then you can safely use similar stores.

Article content

Samsung is a seemingly serious giant specializing in recent times on smartphones, offers its customers ideal devices! Oh no! If you are reading this article, then not everything is in order. Quite often, users of this brand face a problem when the interface starts to jerk up a bit, as a result of which an error of the following format appears: "The TouchWiz Screen application has been stopped." What to do in this case? Flash your phone? Carry to the workshop? To hand over under a guarantee, if it is still valid?

The problem can be solved independently, and it is not a fact that it appeared due to improper operation of the user himself. Most likely, this is a bug of the shell itself installed in your Samsung. In this article, we will tell you about several ways to solve this problem.

Resetting the error by simply turning off the phone

We will act from more simple methods to complex ones, so we recommend that you perform them in the same order. If you get the error for the first time, then there is a chance to remove it by removing the battery.

Here's what we do:

  1. Without turning off the device, remove the battery from it;
  2. Then press the power button, press for about 30 seconds;
  3. Put the battery back, close the lid, try to turn on the smartphone.

Why is this done, you ask? With this method, we completely drain the capacitors until they are completely discharged. After that, the phone memory is already rebooted without any problems or interference.

After this procedure, we need to turn on our Samsung in safe mode(this procedure is temporary). Not sure how to do this?

For Samsung devices, the operation is as follows:

  1. Press the Power button so that our device starts to turn on.
  2. Next, press and hold the Menu key, waiting for the device to boot into safe mode.

Did not work? Then let's try another method.

  1. We press simultaneously three keys - Home, Power and Menu, we are waiting for our device to turn on in the appropriate mode. Please note that in this case, the operating system will not load third-party programs. You can easily remove unnecessary and problematic applications.

If after the described actions the problem still remains and a notification appears with the text "The TouchWiz Screen application has stopped", go to the next step.

Turn on disabled apps

Perhaps your smartphone has disabled standard programs and systems that are necessary for the device to work correctly. To do this, we perform the following operations:

  1. Go to the "Settings" of your Samsung and go to the tab "Application Manager";
  2. At the top of the screen, click on the "Disabled" item so that the system displays a list of disabled programs;
  3. Now we restore each one in turn and check whether the error still appears or not.

We recommend restoring all of them at once to save yourself time. In most cases, the problem goes away after following these steps. If you still have not succeeded, move on to the next point.

Clearing cache and data

  1. Go to the "Settings" of your device, select the tab "Application Manager";
  2. Choose the parameter "All" there, find the item "Contacts";
  3. Go to this tab, clear the cache;
  4. Then you return to the previous menu, select the phone settings there;
  5. Push the button "Clear cache and data".

Please note that after clicking this tab, all previously created settings will be deleted.

Clearing the Touchwiz cache

As a rule, any widget located on your screen can be the cause. Try to remove them all first and restart your smartphone. If it does not help, then click "Settings" and go to the application settings. Find "Details" in the general list and click on "Touchwiz Screen". All that remains is to clear your cache and restart your phone again.

If this method did not help either, then you will have to do a full factory reset so that all user data is completely deleted from the phone. We also recommend checking your OS version for new versions.

Samsung has been aware of this problem for a long time, and has already released fixes for most versions and skins that completely solve the problem. Just be sure to create copies, because all information from the phone will be deleted, that is, you will completely lose all contacts stored on the phone. In some cases, a full flashing of the phone may also be required, for example, if your version of Android is no longer supported by the developer.

If you get this error, and at the same time you cannot go to another menu item or the "Back" button does not work, and the phone seems to be frozen, you can use the quick menu by swiping down and selecting "Settings" in the list. Users often forget about this, although in many cases this method saves.

Generally speaking, in terms of the user situation, most often the problem occurs due to stopping applications, as a result of which a notification appears. And sometimes it is not the user himself who is to blame. he could not disable them, but additional programs that were installed from third-party services or various utilities to speed up the system, cleaning programs, for example, the same Clean Master.

If you are using a smartphone long time, then errors accumulate in it and one of the most annoying errors is the Google app stopped. In some cases, this same error is called: application Google Play services stopped... In this article, I will explain how to resolve this error.

The error usually looks like this: you start the application, it starts up and immediately exits with this error.

There are several ways to solve this problem. So, let's begin.

Perform a factory reset.

The easiest way. I already wrote, B different smartphones it is done in different ways. Here is, for example, Huawei 4C.

Usually you need to go to the settings, then to the storage and perform a reset. Or in settings, recovery and reset. Sometimes this item is located in the section about the phone or about the tablet. Look in these sections, there you will definitely find a factory reset.

Update Google Play Services.

Updates of applications depend on the work of Google Play services, the work of some programs, for example, Gmail, which does not work without Google Play.

Google Play services are updated via Google Play (oddly enough). You can see if there are any updates by following this link:

Reset the application cache.

Resetting the application cache also helps to get rid of this error. Go to settings, then to applications. Click on wipe data and on clear cache. In Meizu smartphones, it looks like this:

The error "Google application has stopped" appeared after flashing the smartphone.

This problem is faced by people who:

  • install non-original firmware
  • do not install the firmware from their smartphone
  • do not wipe before installing the firmware (do not delete old data)

In this case, as I said in the article about factory reset, the reset itself will not help you. You will need to re-flash your smartphone or tablet, but this time to the original firmware. On our site there is where you can find the original firmware for your smartphone. Please note that some smartphones have modifications and firmware from one modification, it will not work for another. The most common example is Sony smartphones.

Sony smartphones usually have two versions - Dual Sim and Single Sim. And these modifications are not compatible with each other. You must remember this.

The error "Google application has stopped" appeared after updating the smartphone.

Another fairly common case when we update over the air, and then we get a bunch of errors in our work. operating system Android. There is only one advice - reset the settings to the factory settings. This will clear user data and settings. The problem should go away.

The second option is to try to update to this firmware not over the air, but by completely flashing the smartphone. This can only be done by experienced users and for each smartphone the process can be individual, here you should contact the manufacturer for instructions.

If all else fails.

I don’t think any of the points helped you. But let's try again. The solution to the problem needs to start small and end with a big one, that is, flashing the smartphone. The general plan looks like this:

  1. update google play services
  2. clear application cache
  3. reset to factory settings
  4. reflash device

Some of the points should help you. Actually, I talked about them in the article. But if, nevertheless, nothing helped, then perhaps you have an old Android smartphone and, accordingly, an old one. google version Play?

If this is the case and your warranty has run out, try to find a custom firmware with new version Android. Usually smartphones with Android 4.3 and above work fine in 2018.

Developers choose the minimum compatible OS for their applications. Android version 4.3, so you should have at least this Android version.

And one more option.

Use old version the application you need. There is nothing wrong with that, especially if the developers have added some new functionality that you do not need.

Nothing helped? Write in the comments your smartphone model, Android version and what you did to fix this error. I will try to help you!