The phone does not connect to the computer via usb. The computer does not see the phone via usb but the android is charging

Connecting a smartphone or ordinary phone to a computer or laptop enables the owner of the gadgets to move files from one device to another, and to flash the latter in case of problems. However, there are times when Windows 10 does not see the Android OS via USB and any perspective is reduced to zero. Therefore, before solving the problem with connecting the device, it is worth checking the cable (with which the connection is made), the driver and the smartphone itself for operability. Then make adjustments to the setup of Windows 10 itself.

Reasons why the PC does not see the phone

A Windows 10 computer may not see your smartphone or phone for several reasons:

The user did not give permission to connect the gadget to the PC;
The USB cable is damaged;
There are no drivers for working with the phone;
Problems with the smartphone itself or any other gadget;
Damage to the system by viruses;
Outdated, incompatible version of the operating system.

Having established the exact cause of the problem, you can establish the correct connection of the gadget to the computer.

Ways to solve the problem

When the gadget is connected to a PC via a USB cable, a message appears on the screen of the first that the smartphone can be connected to the PC. We put a mark by choosing what type of connection you need. There is a connection of the phone itself, memory card, media player, charger, camera.

There may be such an option.

Only after confirming the selected action, the smartphone is synchronized with the computer and becomes visible.

If the computer does not see the gadget at all and does not respond to connecting the device via USB, it is worth checking the cable itself for operability. This can be done in several ways:

Connect the cable to another PC or smartphone;
Use a different cable (if available).

If nothing happens, the wire is most likely damaged. After checking it again for another connection option and making sure it is not working, the cable should be replaced.

Also, the problem may lie in the nest. Try reconnecting the USB cable to another socket on your computer and see the result. You may be using a USB 3.1 port that is not suitable for this type of connection.

A common reason for a lack of connection between a computer and a smartphone is incorrect operation of drivers or their complete absence. This often happens when a computer is connected new phone... And if automatic connection and the drivers have not been updated, you need to manually configure the connection. To do this, you should do the following:

We connect the phone to the PC.

Go to the "Device Manager". Find an unknown device (will be displayed with a yellow triangle).
Click on it right click mouse and select "Update driver".

After searching and updating the drivers, you need to restart the PC (by disconnecting the phone).

IMPORTANT! If the gadget comes with a driver disc, we recommend using it when updating drivers.

If, even after updating the drivers, the computer does not see the phone or does not want to connect it, you will have to find a special program on the network that is designed to work with the gadget. Search for the program is on the official website of the smartphone manufacturer.

Also, the laptop may not see the phone due to a virus in the system. A malicious program can alter the system registry or modify an important file and affect how Windows interacts with your gadget. Therefore, we recommend checking the system for viruses.

The last recommendation would be to reboot the phone or turn it on completely (with removing the battery for 5 minutes or more). After rebooting the device, it is worth reconnecting it to the system. In case you connect to the system old phone 2000 release, or even earlier, or you have Windows XP or 2008 installed, then the problem may lie in an outdated OS. Your only option would be to connect your phone to the latest build of Windows 10.

Modern smartphones no longer require a PC connection. In the first half of the 2000s, it was possible to install something new on a communicator or smartphone only using a PC. And also a computer in those days was required for serious settings. mobile device... Now you can connect Android to a computer without much difficulty, but this action has become extremely rare. And yet, we will tell you how to connect your phone to a PC.

There is one wired and many wireless connection methods. The first is the easiest, but there are a lot of problems with it. Sometimes the computer does not see the device, which causes natural hysteria in the user. In this article, we will try to help in just such a case.

If you connected your smartphone to the computer using a wire, but the desktop operating system does not react to this in any way, then you need to take a few simple steps:

Replace USB cable. The fact is that some wires serve only for the transmission of energy - they are simply not able to work with the information flow. This is especially true for cables purchased from Chinese online stores.
Try plugging the wire into a different USB port. It has been noted that high-speed USB 3.0 ports sometimes do not recognize some devices connected to them. Therefore, try connecting the device to an old USB 2.0 port.
Try connecting your gadget to another computer. It is desirable that it work with a different version of the operating system. If such a problem is observed there, then something happened to the microUSB connector or some other components. Unfortunately, there is nothing we can do to help in this matter - you will need to repair your smartphone.

Connecting to a computer via Wi-Fi

There are several ways to connect Android to PC without using a cable. The easiest way to do this is to use Wi-Fi technology. Of course, your apartment should have a router, because the connection will be carried out with its help.

In theory, synchronization can be done with built-in means, but this path is too long and complicated. Therefore, we recommend that you use Airdroid or some other similar application. Let's use his example to figure out how to connect to a PC over the air:

1. Install and run Airdroid.

2. At the first start, you can register an account or press the unobtrusive button " Login later».

3. Next, the program will offer to send all incoming notifications to the computer. Click the " To accept". In some cases, you will be additionally transferred to the appropriate section of the settings, where you need to check the box next to the Airdroid notification mirroring service.

4. Then you can transfer files to your computer, record the screen, take screenshots and perform other actions. On a PC, for this you need to open a browser and go to the address displayed in the top line of the application.

5. If you sign up for an account, you can sync by going to a simpler URL: web.airdroid.com.

6. If you want to end the connection, then go to the application and click on the button " Disconnect". You can also click on the button in the browser window " Log off", Then confirming their actions.

There are times when the computer does not want to "see" the android connected via usb. Do not despair, there are several options that will help your laptop see the light!

These methods are suitable for phones such as Android, since they are this moment, the most common gadgets, but the same methods will help to cope with the problems that have arisen with other devices and their OS, for example, with a tablet.

So why the computer does not see the phone via usb android only charging?

First, remember: Has this always been the case or has the computer seen the android before? The gadget is not visible after some actions have been performed on it, have programs or antivirus changed on the laptop? Nobody did anything with the devices and this is where such a problem surfaced?

Old model android

Having understood what the situation is, you can begin to solve the problem. So, purchased new android and his laptop on Windows XP sees, while the phone of the old model, for example, connects to the computer easily, like a flash card. You can start by updating the OS to the version that the android will support. Or you can immediately install an MTP (driver for android) on a new device that works with Windows XP.

You can download the MTP from their official website, then install it, then restart the device and after that, the android will be seen by the computer.

Now you can think of a different situation. Why does the computer not see the phone via usb android only charging? For example, the computer does not see the phone in Windows 7, as well as in the 8th and 10th versions. The steps below are suitable for Androd phones 4 and 5.

First, you need to unlock the connected tablet or phone to the computer, which were locked with a password, or pattern key, and only then, it will be possible to see the folders on the monitor and files.
Next, you need to make sure that the smartphone is connected via usb and there is a message about this - "connected", and this does not mean only recharging. You will be able to see such a message either by opening the notifications tab in the android, or by a special icon - USB, where it will be written that the phone is connected and as what device. And this can be an RTR - Camera, or a device for storing data, maybe a usb modem. If you do not see any notification, then you can click on the notification that says that in this case a modem is used and turn it off, or do so - click "Settings", then "Wireless network" and then click "More".

If the question is asked again, why does the computer not see the phone via usb android only charging? This means that it will be visible as a connected camera. You should click on the notification that says this and turn off the MTP mode so that you can transfer files.

If android old version, then there are many times more modes for connecting usb, and the most popular is Data Warehouse. You can switch to this mode if you press the message itself, talking about the connected usb, and then find the mode of interest.

The phone is charging all the time, when connected ...

We try to do the following, such methods ...

Try to connect to usb 2.0, not blue, available on the back panel. If this is a laptop, then we are looking for - usb 2.0, not paying attention to the color.
Look, or ask your friends, maybe they will borrow some other usb cables, maybe you have a faulty cord in your hands, and others will succeed!
The source of the problem may lie in the faulty socket of the smartphone. Maybe it was already being repaired, maybe moisture got in. And in this case, you need to carry the android for repair.
It is worth checking the possibility of connecting a smartphone to another laptop, computer, tablet. Perhaps the socket on the laptop is defective? But, this is in the event that on another device, everything worked.

And here it is worth considering, have you ever connected a flash card to this "faulty" computer?

If you have never connected a flash drive to a laptop, then you can do this:

Go to " Control Panel"(Do all steps on the computer where the cable with the phone did not work), then -" Troubleshooting", Further - " Setting up the device”And the problem should evaporate automatically.

Nothing came of it, everything is still. We do this!

We try to go to the tab “ Device Manager”, And then turn off the energy saving. If all else fails, even on other computers, then the problem is: badly, hastily, androde settings were checked; faulty cord; carry your smartphone for repair.

There are several more methods that should help in solving the question - Why does the computer not see the phone via usb android only charging? Trying them ...

If in your hands latest version android, then it is connected to the computer, usb-cable, but only at the time of recharging. In the notifications, you can check whether other modes are available for usb operation, if you have encountered such a model, then you should do this: select the item " USB charging", Well, or try other options.

If, after all the tried methods, it became clear that the reason lies in a problem, say, the cable itself is faulty, or the computer socket is broken, or something else ... The only advice is to do nothing on your own, especially if you have not previously dealt technology.

There is another option. All necessary important files can be transferred from the phone, or to the phone by selecting the following:

Synchronization by choosing one of the cloud storages, for example, OneDrive, or Google Drive, Yandex Disk or Dropbox.
You can try using the following programs, that is, choose one of your favorites. For example, AirDroid. The program is very convenient, simple, understandable to every novice user!
If you create an FTP server on your gadget, or connect it like a network drive in Windows, you can send any files.

But, in any case, whichever method is chosen, it must be tried, but you also need to choose the method that you know about, otherwise, both the phone and the laptop can be filled with "garbage" and then you will need a complete reset all settings.

If you cannot connect your smartphone to a PC using a USB cable, and it is not visible in Windows Explorer, then in this article you can find methods to fix this problem. The methods below are applicable to Android OS, but some of the steps can be used on devices with other operating systems.

First you need to understand the reasons for the connection malfunction. Has everything worked fine before, or is this the first time you connect your smartphone to a PC? Lost connection after doing certain actions with your phone or computer? Answers to these questions will help you find the right decision Problems.

Reason 1: Windows XP

If you have Windows XP installed, then installing Media Transfer Protocol from the Microsoft portal should help you. This will fix the communication problem.

After going to the site, click on the button "Download".

The download of the MTP installation package will begin.

Next, run the installation program and click the button "Next".

In the next window, accept the terms of the license agreement. Click the button "Next".

Then press again "Next".

And at the end on the button "Install" to start the installation procedure.

After the installation of the protocol is completed and the system is restarted, your phone or tablet will have to be detected.

Reason 2: Physical lack of communication

If, when the smartphone is connected to the computer, a notification about the connection detection does not appear on it, then in most cases the reason for this is a damaged cable or USB port. You can try plugging the cable into a different USB port or using a different cord.

It is also possible that the socket itself on the smartphone is malfunctioning. Try connecting it via a working USB cable to another PC - this will help you understand if the socket is to blame for the lack of connection.

As a result, you will understand what you need to do to fix the problem - buy a new cord or repair / install a new jack on the phone.

Reason 3: Incorrect settings

Check that the smartphone, when connected via a cable, reports its connection. You can see this by the USB icon that appears in top panel, or by opening the Android message curtain, where you can view connection options.

If your smartphone or tablet is locked with a pattern or password, you need to remove it to provide access to files.

In the connection settings that appear when connecting, the item must be selected "MTP - File Transfer to Computer".

You can also use the option "USB Mass Storage / USB flash drive"... In this case, the computer will see your device as a regular flash drive.

If all of the above methods did not work for you, try reinstalling software your device. And if you are going to flash a smartphone, then it will help you.

It should be noted that file transfer can be carried out using popular cloud services:, or. This can be useful if you urgently need to retrieve a file and do not have time to deal with connection problems.

Often, when you connect a smartphone or tablet to a PC, the device only charges or there is no reaction at all. In this article, we have collected common problems and solutions.

Why the computer does not see the phone via USB

The reason lies in connection problems. Sometimes the problem is complex in nature, consisting of 2-3 or more malfunctions. More often the connection is broken due to:

Damaged or incompatible USB cable.
Missing or conflicting drivers.
Inoperability of the USB port on a PC or laptop.
A problem with the microUSB android device.
Unsupported operating system version.
Incorrect connection mode.
System crash on PC or mobile device.

Ways to solve connection problems

Below we will consider methods for solving problems, as well as diagnosing.

Check or replace USB cable

A used cord eventually deteriorates due to frequent deformations or thermal damage. If there is visible damage, the cable should be replaced. If the cord works, visually intact, but sometimes malfunctions, then there is a high probability of hidden damage. This cable must be replaced.

A cheap sync cable often contains only one power line and no data line. Therefore, such a cord is not suitable for connecting to a PC and needs to be replaced. It is rational to use the cable that comes with the phone or a high-quality analogue.

Install or update drivers

For a new device, it is often necessary to download and install drivers. The current version of the drivers is on the manufacturer's website.

In order to save money on digital media and for the convenience of the user, manufacturers build drivers into the memory of a mobile device. Therefore, the connection setup is performed automatically the first time you connect to a PC. If a failure occurs, this process is disrupted and manual installation is required.

Outdated drivers sometimes do not support new driver versions. Likewise, in newer driver versions, there is no support for older systems. Therefore, you should use drivers written for the corresponding version of the operating system.

To check the relevance of the drivers, go to the device manager - in the properties of "My Computer", make sure that there is no yellow triangle opposite the mobile device.

Find out the functionality of the USB port or change the connector

If you have a USB hub or PC, it is recommended to connect directly to the connector on the motherboard. As this eliminates malfunctions and power shortages when using long cables.

Sometimes one or two USB ports do not work correctly, in which case it is recommended to change the connector. As a last resort, use another PC.

Check microUSB port

Often, the phone connector fails as a result of: damage, factory defect or contamination. Therefore, blow out the connection hole.

If the smartphone or tablet is charged using the AC adapter, a software glitch may occur. For a solution, you should reboot the system, as a last resort, reset the settings or change the firmware.

In rare cases, one of the contacts of the microUSB port is unsoldered. In this case, only diagnostics with preliminary disassembly of the device will help.

Fix connection mode

Often the device does not respond to the connection to the PC due to incorrect settings. As a result, only charging or other unnecessary mode works. The fix is to change the USB configuration or USB connection.

Algorithm of actions:

Open the settings and go to the "Memory" item.
In the upper right corner, select the type of connection: USB storage or MTP.

Important! On some models, the location for choosing a connection is often different. For example, in Motorola Turbo 2, the item is in the developer section. Sometimes, when connected to a PC, an item with a choice of connection is displayed in the status bar.

Other

Restart your PC and mobile device.
Reinstall the motherboard USB port drivers.
Disable temporary shutdown of USB ports in power mode.

Below are some common problems and solutions. For an expanded view of the recommendations, you should click on the highlighted item.

The computer does not see the phone via usb, but it charges

The computer does not see the phone

Make sure that the USB ports on the PC and mobile device are working.
Reinstall motherboard drivers.