Proposal for an appointment. Correspondence with foreign partners on organizing meetings and negotiations. How to write a letter to a client correctly

The Russian division of the company has been operating for more than 15 years. Cooperation with food and beverage manufacturers is a priority for our company. Guided by many years of international experience of AIG in Russia, a unique insurance program for alcohol industry enterprises was developed (product liability insurance and product recall from the market). We believe that this program is of potential interest for SPAP participants, because A product such as alcohol requires a special approach to the quality of raw materials, packaging and safety for the consumer. Based on the above, we approach you with an invitation to discuss the potential for cooperation in this area. We will be grateful for your professional assessment of such cooperation and ask you to establish a procedure for further interaction between our companies.

Proposal for a meeting in a business letter

We understand your situation well and, if you want to avoid similar precedents in the future, we offer to conclude an additional agreement with our company that allows you to compensate for losses associated with business risks similar to yours. (See additional agreement in the attachment) We hope for your understanding and continued cooperation! Sincerely, AIG Manager Vladimir Tuchkov Tel.: 8-495-ххх-хх-хх8-903-ххх-хх-хх Letter of response to a justified claim Subject: Response to the claim. Data: 05/12/2016From: : Anna Kolesnikova Dear Anna! On behalf of the entire team of our factory, I would like to express my sincere regrets and apologize for the current situation. Our factory has been working stably and efficiently in the clothing sewing and repair market for many years. Your situation relates to rare cases, which are to blame for the so-called human factor.

Letter of meeting for negotiations

The data you send will allow the institute to collect the information necessary for analytics, conduct monitoring, and will contribute to a more prompt solution to issues of improving the quality and reliability of the KIP-12 device. Please inform us in your response letter about your decision to assist us. If you need additional information to make a decision, please also indicate it in your response letter.

Sincerely, Technical Bureau Team Optics Institute Business letter. Sample letter of request (setting - partnership, style - confidential and businesslike, persuasive handling of facts) Dear colleagues! We are very interested in improving the quality and reliability of the KIP-12 device, which we have been producing since 1992 and which has been firmly used in the work of your company since 1995. Therefore, we turn to you with this request.

Samples of business letters (electronic correspondence)

Attention

I think both we and you are the losers in this case: we lose the client, and you lose the opportunity to use our service (I assure you, the service is quite convenient and effective!). If you are ready to take the time to sort out the situation, write to me what happened that you require a refund. We will understand the reasons and help you make using our services as comfortable and effective as possible for you.

4. Comments and emotional aspect. P.S. The only request: let's communicate within the framework of normative vocabulary. 5. Using a postscript, express your attitude towards the addressee’s use of incorrect writing style.

Sample letter requesting to organize a meeting

Free writing style is always the wrong decision! You should use only the formal structure of the text (the use of a literary style is not encouraged).
A business letter is not an advertising mailing! It should not make solely a proposal with the study of the issue using additional materials from the organization! Therefore, specificity is another important rule! The recipient must immediately understand WHAT and WHY is required of him!
If questions or lists are an important part that needs to be included in the business appointment letter you are creating, the sample should specifically separate them! Long enumerations only confuse the reader.
Always put your digital signature, which is present in any more or less successful enterprise.

How to write a letter about a meeting with a client

Set a specific date.
Set a date, but with the caveat that it can be adjusted by joint agreement or at the request of the addressee.
Set a time frame in which it would be convenient to meet. For example, from 12.00 Tuesday to 18.00 Thursday. Dates still need to be specified.
Leave the date and time of the meeting at the discretion of the other party.

The last option is the most polite, but less reliable. After all, business correspondence also implies a moment motivating a partner to perform an action.
And in the last point, the entire initiative in setting a date is transferred to the addressee. If you are confident that the meeting will take place, then you can do so.

Letter requesting a meeting

Introduction Etiquette requires that someone who addresses someone introduce themselves. It might look like this: “My name is Ivan Ivanovich Ivanov, I am the manager of the Yunost company.” If correspondence begins or a decision is made about a meeting, the addressee must know exactly how to contact the person with whom he wants to contact.

But this rule applies only if there has been no previous correspondence between these employees of organizations (or an individual and an organization). Reason Any written communication must have a purpose. The negotiation meeting letter must clearly describe the reasons that prompted one of the parties to make contact.
Scheduling a Meeting In order for the letter to be directed towards a specific action, the writer must indicate the place and time of the meeting. Setting a date is a delicate moment.

Business letter sample. business letter samples

Sincerely, Director of Waste Paper LLC Gennady Viktorovich Malakhov Tel.: 8-945-ххх-хх-хх ⁠⁠⁠ Sample 3 Subject: Refusal to pay compensationData: 06/20/2015From: aig.ruTo: Evgeniy Knysh Dear Evgeniy! Thank you for your long-term cooperation with our company! To our regret, we are forced to refuse to pay you the required compensation in the amount of... rubles. At the moment, the company has established a different procedure for making decisions on insurance compensation, which you have been repeatedly informed about. (See attached for a copy of this alert.) In addition, the claims No. 4-6 indicated by you in the statement of claim are not insurance, since clauses 12.1-12.2 of the Agreement were violated.

Info

Over the past 12 months, your company has ordered services for... rubles The next discount threshold is…. rubles A 15% discount will apply from it. When you reach this threshold, your discount will increase automatically. 3. State the specific reasons that do not allow you to satisfy the request (use the history of the issue, numbers, deadlines, procedures). We are well aware that now there are certain difficulties in all sectors of the economy, which is why we provide our clients with a service such as deferred payment.

Request to reschedule a meeting business correspondence

Important

But this tool is considered tactless and is not approved in the business environment;

The letter should not be very long. According to the rules of business correspondence, its length should fit on an A4 sheet. There are also restrictions on the size of an email.

It should not exceed 3 MB, otherwise the letter may freeze when opened;

After reading the first three sentences of your letter, the client should understand its essence. By the way, you should not build long, complex sentences, burdened with participial and participial phrases. They are very difficult to read;

Pay attention to the ending of your letter. It must contain your signature, position and contact information. It is advisable not to use initials, but to write the name in full: Ivanov Ivan Ivanovich or Ivan Ivanov, and not I.I. Ivanov.

The business sphere, whatever one may say, is closely related to constant business meetings, and their outcome, without any doubt, always directly depends on a competent invitation. So why? Everything is very simple, since absolutely any example of a business letter about a meeting can demonstrate at least three main requirements for its design, namely:

The text of the letter should not be too long.
Already from the first lines of a business letter, the addressee should understand its essence.
The letter must certainly have a competent conclusion, both in terms of writing and in terms of politeness.

For example, a sample formal letter about a business meeting always begins with the recipient's information (on the sheet to the right), including: employee title (if required), company name, and recipient's initials.

It looks disrespectful;

Pay attention to your greeting. You should not mention the time of day in it, because the client may read this letter in a few hours or days, in which case your greeting will be “out of place” and will cause negative associations. It is best to use the word “Hello!”;
Always indicate the subject of the letter, otherwise it may go to the spam folder or get lost;
Distinguish between the “to” and “cc” fields.
In the “to” field, indicate the recipient from whom you expect a response. The “copy” field is intended for those who just need to read the letter. For example, you can put your boss in the “copy” field if he is interested in the outcome of working with a particular client.
There is one more field: “Bcc.” In this case, the main recipient of the letter will not know that your correspondence is being sent to third parties.

An invitation letter is a special case of a notification letter, which is used to invite you to an event (exhibition, negotiations, meetings, seminars, etc.)

It differs in that the invitation letter can be issued not on company letterhead and have artistic decorations: drawings, ornaments, and so on.

To the event
For cooperation
To work
To the exhibition
To the meeting
To the conference

Letter of request- this is a request to obtain the necessary information, goods, services, documents, to provide recommendations, to organize a meeting, etc. When drawing it up, you need to justify the need to fulfill the request.

It can be addressed to a specific individual or legal entity - organization. This type of letter may contain more than one request.

How to write a request letter

A request letter has a structure similar to the general structure of a business letter and is almost identical in form to a request letter. Its registration is carried out on the organization’s letterhead. It is usually signed by the head of the organization or an authorized person.

Examples of business letter phrases - requests

Reason for request:

Due to…
Considering…
In view of...
Based…
In order to…
Based…
According to…
In accordance with…

Text of the request:

We ask you to consider/provide/carry out/report/inform/urgently send...
We are asking you...
We ask for your assistance in…
We ask for your consent to...
We also ask you...

A letter of request requires the writing of a letter of response.

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Letter to a client offering services

Letter #1:
Dear Ivan Ivanovich,

An active area of our activity is the implementation of a full range of construction works on a turnkey basis. The range of work covers objects of various industrial, residential and commercial purposes. Throughout the entire period of work, we are guided by an integrated approach to project implementation. The main direction that the company has chosen for itself and in which it has succeeded is decoration, improvement of cafes, shops, offices, etc.

We offer the following services to our clients:
- service 1
- service 2
- service 3

Sincerely,
Petr Petrov

Letter #2:
Dear Ivan Ivanovich,

Company "Delopis.ru" offers additional services in the field of IT technologies, all work is carried out by qualified specialists with extensive practical experience in their field.

1) Sale, installation, configuration and further maintenance of software:
2) Sale, installation, configuration and further support of computer equipment.
3) Organization, configuration and maintenance of local networks.

If the type of work you need is not listed, this does not mean that we cannot help you.

Sincerely,
Petr Petrov

Letter #3:
Dear Ivan Ivanovich,

LLC "Delopis.ru" is a dynamically developing company, the main direction of our activity is complex supplies […].

Our product range includes: [product range]. The products we offer are of high quality and reliable in operation.

You can find product prices in the price list. Prices are not final and are discussed individually with each client.
Collaborating with "Delopis.ru" You are guaranteed to receive excellent service, attractive prices and high-quality products!

We will be glad to consider your proposals for cooperation!

We offer the following services to our clients:

— free delivery of products in Moscow and the nearest Moscow region. Products are delivered to other regions by rail and road transport to the address specified by the client.

— each buyer is assigned a personal manager who provides decent service.

Sincerely,
Petr Petrov

Letter #4:
Dear Ivan Ivanovich,

Company "Delopis.ru" is a major distributor for the sale of […] in Russia. The company's assortment includes more than [number] of products from leading manufacturers in Germany, Great Britain, the USA, Italy, Thailand, Russia, and China. The basic principle of forming the company’s assortment is “the best and most proven.” Company "Delopis.ru" works only with reliable, internationally recognized manufacturers.

From the very beginning of our activities, we set ourselves the goal of living up to the famous slogan: “The customer is always right!” That's why we are always looking for new ways to meet the growing needs of our customers - we are constantly expanding our range and forms of service.

Experience has shown that once you become our client, you will most likely remain one forever! Perhaps the secret of this lies in an individual approach to each client. A large wholesale buyer will find special offers and discounts with us, and a system of cumulative discounts is provided for medium and small wholesalers.

You will be pleasantly surprised by the wide range of products and the overall low prices, efficiency in processing orders (1-2 hours from the moment you receive your application by email).

Our clients are various organizations in Moscow, the Moscow region and a huge number of regions of Russia, even as remote as Kamchatka, Siberia and the Far East, Sakhalin. And for each client we have our own ways to satisfy his needs.

Thanks to our extensive sales geography, covering the entire territory of Russia and neighboring countries, we have a unique opportunity to constantly monitor market trends and plan wholesale deliveries in such a way that our partners receive the goods that are most in demand at the moment.

We offer the following services:

— receiving orders from the client in any way (telephone, fax, e-mail);

— prompt processing of the application (the maximum processing time for any application is 1-3 hours) with the provision of an invoice for payment;

— sending goods by road, railway containers, postal and luggage cars and air transport to the regions of Russia, the CIS, the Baltic countries and foreign countries;

— strict reservation of goods (with fixation of quantities and prices) for a period of up to 3 days with delivery of invoices for confirmation to the client;

— delivery of goods to the client by road in Moscow and the Moscow region, and, if necessary, throughout Russia;

— provision of a full package of accompanying documentation for the product;

— promptly informing customers about product prices on our website;

— systematic updating of the assortment in accordance with customer needs;

— prompt and free loading of goods into the client’s car;

— flexible system of discounts (one-time, cumulative, individual);

— a wide range of the most popular types of lighters and condoms;

— calls to Russian regions at our expense (you just need to send your number by e-mail or leave it to the sales manager);

— departure of a manager and (or) sales representative to conduct negotiations and (or) conclude an agreement at the client’s location, consultations, assistance in drawing up orders;

- much more.

All this, combined with the convenient location of the office and warehouse, makes working with us pleasant and fast! No traffic jams or problems!

Call and write to us. We will be happy to accommodate your wishes!

All the best! Good luck to your business!

Sincerely,
Petr Petrov

Letter #5:
Dear Ivan Ivanovich,

Firm "Delopis.ru" engages in wholesale and retail trade [of which] in the city [city]. Trade is carried out through several retail departments and a wholesale warehouse. The company has been on the market for more than [number] of years and is constantly developing, with retail outlets opening. During the period of operation, the company has developed its own principles and regular customers.

Company team "Delopis.ru" works as a unified, effective and functioning team. The experience and knowledge of specialists accumulated over the years helps to withstand the tough competition of today.

The ability to quickly respond to market demands, study and take into account the needs of customers helps the company navigate the world of new products and varying prices.

The quality of goods, a wide range and low prices are what attracts our customers. The main principle of our work is that to make a customer permanent, you just need to meet him halfway.

The convenient location of the office and warehouse in one place allows clients to save time spent on paperwork, payment and shipping of products.

We offer the following services to clients interested in working with us:

* By agreement with the client, we can deliver the goods by our own transport within [city] or to a transport company.
* Provide product samples (can be sent by mail or courier)
* Accept orders by phone, fax or email.
* Any form of payment (cash, bank transfer, installment payment possible)

Sincerely,
Petr Petrov

What documents should an organization have to work with confidential information? How to organize work in such a way as to prevent leakage? How to properly familiarize employees with the rules for working with confidential information?

We'll talk about this in this article.

A commercial organization itself must organize work with confidential information in a way that is right for it. Because the composition of confidential information in each organization will be different. One company protects trade secrets, another protects only personal data, and a third operates a notarial secret. Government organizations have their own rules for working with DSP documents.

But there are documents that will help organize work with confidential information for any organization. If they are compiled, entered and used, then working with confidential information will be easy to establish.

Documents for working with confidential information:

August 09, 2019

How do you know if one employee on site is enough or if an assistant is needed? Why does one stay late every day, while the other leaves on time and manages to drink 5 cups of coffee? How to understand who is really not keeping up and who is working carelessly?

To answer these questions, calculate the volume of document flow.

To put it simply, document flow is incoming, outgoing and internal documents. That is, all documents that are registered in the organization.

Calculating the volume of document flow answers the questions:

June 05, 2019

When I was a secretary, I shook like a leaf when the next meeting was expected. Because there needs to be a protocol. If the question arose about who would do it, then “not me, not me.”

It’s good that our organization had an employee responsible for preparing and documenting the results of the meeting. He had a voice recorder, some sheets of paper, notes. For several days after the meeting, no one touched him because he was “drawing out the minutes.” His work seemed very difficult to me. Recording, transcribing, drawing up a protocol, distributing, monitoring execution - it was beyond my understanding.

Therefore, I decided to create step-by-step instructions for drawing up a protocol. I hope it will help secretaries feel more confident while carrying out this important mission.

May 13, 2019

We are so accustomed to writing some words with a capital letter that the fact that they can and even need to be written with a small letter is surprising. So let's follow rules instead of habits.

Birthday

Both words are written with a small letter. Yes, for emotionality and to indicate the importance of an event, we can write them with a capital letter, but from the point of view of the Russian language this is incorrect.

We wish you a happy birthday!
I celebrated my birthday in a friendly company.

April 10, 2019

In contrast, the use of cliches and clericalism, even in an official business style, is undesirable. They clog and weigh down the text, making it dry and uninteresting.

The reader does not understand what is actually hidden behind these expressions and perceives the text as an unsubscribe or a set of words. Therefore, texts with an abundance of cliches and bureaucracy are not read, but skimmed, trying to catch on to something really important. And even interesting information may go unnoticed.

Yes, the use of cliches in an official business style is more justified than in a colloquial, artistic or journalistic style. This is due to the fact that often the function of a document is not to attract the reader’s attention to the text, but simply to “unsubscribe” and convey information.

However, if we write documents in more understandable language, both the reader and the author will only benefit from this. A clear, concise, concise text is respect for the reader, which means a possible start to cooperation.

A speech cliche is a template phrase that is easily reproduced in a certain context.

Speech clichés speed up and facilitate communication processes. Yes, yes, business correspondence is also a way of communication. It is more convenient for us to write a ready-made formula and know that it will be understandable to the other side.

A letter of recommendation to an accountant is an assessment of the personal qualities, skills and professional skills of an employee by his former manager or colleague. A letter of recommendation is written when looking for a new job; it adds credibility to the applicant’s resume. How to write a letter of recommendation for an accountant A letter of recommendation for an accountant has the structure of a business...

A cover letter for a commercial proposal is a brief description of the proposal for cooperation. This letter is drawn up if the commercial proposal is cumbersome and consists of several files. How to write a cover letter for a commercial proposal A covering letter for a commercial proposal is written in any form. Begin...

A covering letter for documents is a letter that accompanies the documents being sent and which contains the name of the document being sent and the further actions of the recipient. A covering letter is convenient because: firstly, it is proof that certain documents have been sent. The addressee will not be able to say that he did not receive a document, because...

A covering letter to the tax office is an explanatory note to the updated VAT return, as well as other documents sent to the tax office. How to write a cover letter to the tax office A cover letter to the tax office is drawn up in accordance with the general structure of a business letter. The header of the letter indicates the position, Federal Tax Service No., city and full name of the recipient. After that...

A cover letter for a contract is an instruction for the contract being sent or its draft. How to write a cover letter for an agreement A cover letter for a contract has the same structure as a cover letter for documents: the title of the document indicates the position, name of the organization and full name of the recipient, below is the date, document number, and also...

It is customary to distinguish the following types of business letters. By thematic basis: Commercial - used in preparation for concluding a commercial transaction, as well as when fulfilling the terms of contracts: offer (offer letter) - a statement of a person about the desire to conclude a transaction indicating the specific terms of the transaction; letter of request - an appeal from one party to the other about the desire...

Typical internal structure of a business letter: Introduction. This is done so that the recipient can immediately get a clear idea of what the letter is about: the heading. This is the subject line of the letter, which briefly defines its purpose. Examples of business letter headings: “Concerning an order for the supply of spare parts”, “About changes in product prices”....

A thank you letter is a business letter that contains words of gratitude for some reason: for professional work, quality services provided, etc. A letter of gratitude can be addressed to the organization as a whole or to a specific person. It can be a letter in response to an initiative letter: a letter of congratulations, a letter of invitation, or an initiative...

A letter of guarantee is a non-commercial business letter that contains confirmation (guarantee) of the performance of certain actions or compliance with certain conditions: terms and fact of payment for products received, work performed or services rendered, quality guarantees, etc. In other words, a letter of guarantee is a way of ensuring the fulfillment of an obligation by a party...

A letter of inquiry is a commercial business letter, which is drawn up with the aim of obtaining the necessary information from the addressee regarding some issue: to find out in detail the characteristics of the product, delivery conditions, clarify its availability, delivery time, delivery method, obtain a price list, catalogs and product samples, etc. When composing this type of business letter, it is advisable to...

A reminder letter is an incentive for the recipient to take some unfulfilled mandatory action and the measures that will be taken in case of failure to fulfill the obligations. Such a letter may contain a reminder about payment, about a debt, it can be sent if there is no response to a letter sent earlier, etc. Draw up a reminder letter if negotiations fail...

The better the letter about a meeting for negotiations is written, the greater the chances for this meeting to take place. So, the letter should:

Be written in correct language, without grammatical or syntax errors.
Have a formal business style of presentation. The tone is extremely friendly, regardless of the actual emotions experienced by the recipient. There should also be a feeling of respect and a desire to respect the interests of the common cause, for mutual benefit and cooperation.
Be compiled taking into account ethical standards accepted in business circles.
Have an optimized structure, contain short phrases that clearly express a certain idea. The logic of presentation is supported by a clear external division of the document into its component parts.
Use only those language constructs and means that are understandable to the addressee.

Proposal for a meeting in a business letter

The letter should not contain veiled phrases. Despite the fact that currently most negotiations take place electronically, compliance with the recommendations described above is also relevant for them. But business letters written the old fashioned way, on paper, also have their advantages.
There are several of them.

When using them, it is easier to present documentary evidence in court. Taking saved paper is easier than copying an email, printing it, and then proving its authenticity.
Documentation must be recorded in log books.

This makes them easier to find.
It is easier for regulatory organizations to carry out their work.

Writing scheme Knowing the basic format for composing any business letter, you can, based on the samples, write absolutely any of them yourself. The main thing is to know the purpose of the message.

Letter of meeting for negotiations

Creating a loyal atmosphere (thank you for using our services...).
Information about viewing the application (we have analyzed in detail the possibility of merging our companies...).
Praise for the initiative to create an image (Your proposal, without a doubt, would be beneficial for both parties...).
And a laconic refusal, indicating the possibility of accepting the application after an indefinite period (unfortunately, at the moment we cannot accept this offer...)
And also a description of the reason (since this does not fit into the established production business plan...).
Completion (with respect, Igor Viktorovich General Director of Yablochki LLC).

Samples of business letters (electronic correspondence)

Business life is a constant bustle, so not all businessmen can respond immediately after receiving letters! Competently drafting a text is not only about saving the recipient’s time, but also about simply respecting him. A business letter, invitation to a meeting and other “invitational” notices must have the correct “heading”! As a rule, in modern business conditions, paper letters in envelopes are used extremely rarely, since electronic models are a more comfortable solution.

Info

It allows you to attach a variety of files to it, format the content attractively and leave full links for additional information. But an electronic meeting proposal in a business letter also requires the organization of its “header,” which represents additional fields for sorting letters.

Why is this necessary? Everything here is extremely simple.

Sample letter requesting to organize a meeting

The position must be indicated so that the client has an idea of what issues he can contact you about. Also include your contact information, email, phone number, link to the company website, company name. Purposes and effectiveness of letters about a meeting with a client The purpose of a letter about a meeting can be both to organize a meeting and to attract the client’s attention to your proposal.

In the second case, you must attach your sales proposal to the letter. This option is suitable for the first contact with a potential client, when there are no agreements between you yet.

The effectiveness of sales letters corresponds to the effectiveness of cold calls. Approximately 10 out of 100 people respond to such letters.
The low efficiency is due to the lack of interest in letters from unknown recipients; they are treated as spam.

How to write a letter about a meeting with a client

Attention

Important

However, over the past year, a number of incidents have occurred, such as: regular violation of delivery deadlines, unsatisfactory quality of goods, and incorrect attitude of your company’s employees to these situations. As a result of all this, our interaction has reached a dead end.

In this regard, we, unfortunately, are forced to terminate cooperation with you upon expiration of the contract. Thanks for the years of service.

Letter requesting a meeting

It is difficult to imagine what role contacts play in running a business. A letter about a meeting for negotiations can become an intermediary between counterparties. This document informs the partner that there is a willingness to negotiate. There is no standardized pattern for paper. However, based on generally accepted standards for writing business letters, you can rely on the provided sample and a ready-made form to fill out.

FILESDownload a blank letter form about a meeting for negotiations.docDownload a sample letter about a meeting for negotiations.doc Requirements There are canons of business correspondence that should not be deviated from in order to avoid misinterpretation. If the letter contains obvious violations of one of the points, the message may be perceived as an insult.

Business letter sample. business letter samples

If you decide to use the deferred payment service, please contact Irina Mikhailova (tel.: 495-777-89-21; ). 4. Express your understanding that the subject of the request is truly important.

Suggest an alternative solution if possible. We hope for your understanding and continued cooperation! 6.

Express your hope for continued partnerships.
If it’s not there, then it’s not a big deal, but its presence gives an additional image. How to write a letter after a business meeting and why do you need to do it? Regardless of the results, a business letter after the first meeting is a gesture of a competent approach to business and an additional “tick” towards the professionalism of the person. Therefore, it is always worth asking such a question, as well as answering absolutely all incoming letters (except spam, of course).

The structure of the letter, as you might guess, is somewhat different, since you do not need to make your invitation attractive, but it is worthwhile to consolidate the result obtained. To do this, it is worth starting with a simple mention of the specific date of the business conversation, which will indicate the individuality of the message and simply remind the recipient of the meeting in question.

Request to reschedule a meeting business correspondence

Thanks in advance! Sincerely, Vadim Tatarenko Manager of AIG Tel.: 495-777-11-11;

Letter of response to an aggressive letter from a client Aggressive letter from a client: Subject: You're absolutely crazy! Data: 02/20/2016From: Petrov AndreyTo: How can I get back the money I paid for your damn service. I'd rather spend it on something else than your pornographic system.
Use your damn servis.tutu.net yourself. Andrey Petrov Response to an aggressive letter from a client Subject: About the return of money and resolving the issue!Data: 02/20/2016From: : Petrov Andrey ALGORITHM FOR WORKING WITH A REFUSAL LETTER Hello, Andrey! 1. Calling by name is a sign of attention to the interlocutor.
Helps avoid facelessness. If I understand you correctly, you are dissatisfied with the work of our service and you would like to get your money back. 2.

With respect and hope for further cooperation, Director of the Aleksinsky garment factory Anna Yuryevna Petrova Tel.: ХХХ-ХХХ-ХХХ Reminder letter A reminder letter usually consists of two parts: - a reminder of the implementation of decisions made, agreements - an indication of the measures that will be taken in in case of non-compliance with agreements. ⁠⁠⁠ Sample 1 Subject: Reminder of the estimate for construction work for the administration of the city of TverData: 06/20/2016From: : Andrey Petrov Dear Mr. Petrov! For the second time, we remind you of the need to provide an estimate for construction work on the reconstruction and construction of a residential building and planned garages along the Moskovskoye Highway, Kirovsky District, with all types of utility networks in the scope of the launch complex. We inform you that after the expiration of the period specified in the contract, our offer becomes invalid.

Refusal letter Client letter Subject: Request to reduce the cost of advertising. Data: 12/20/2015 From: Petrenko Roman To: Andrey Ivanov Good afternoon, Andrey! I am writing to you with a formal request. Our company supplies industrial equipment, as well as spare parts to food industry enterprises. Since 2010 we have been your regular customers.